Program Manager

🕒 June 3

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Logo of First American

First American

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Manage multiple, interdependent projects supporting the DNA identity and access management program • Develop and maintain program plans, roadmaps, and governance structures aligned to DNA priorities • Track progress, risks, and dependencies; ensure timely delivery of program outcomes • Provide regular status reporting to stakeholders, highlighting risks, issues, and mitigation plans • Optimize and scale role-based access controls (RBAC) across DNA systems and products • Coordinate and drive access certification processes for in-scope applications • Partner with product and engineering teams to establish clear access ownership and accountability • Enhance program maturity by systematically identifying and addressing excessive or outdated access to reduce overall risk exposure. • Mature and optimize joiner, mover, leaver (JML) processes across DNA platforms to enhance operational efficiency and program effectiveness. • Partner with IT and engineering teams to streamline provisioning workflows • Track and report on access request volumes, cycle times, and service performance • Support implementation of automation and service improvements to reduce manual effort • Support rollout and adoption of MFA and SSO across DNA products and systems • Drive ongoing optimization of authentication processes and controls in coordination with cybersecurity teams to strengthen operational effectiveness. • Improve visibility into privileged and service accounts within DNA environments • Contribute to roadmap planning for incremental identity security enhancements • Coordinate across Product, Engineering, and Cybersecurity, teams to align on access requirements • Facilitate issue resolution and remove blockers impacting program delivery • Ensure consistent communication and alignment across stakeholders

🎯 Requirements

• 5–8+ years of program or project management experience in technology or data environments • Experience supporting identity, access management, or security-related initiatives • Working knowledge of IAM concepts (RBAC, MFA, SSO, provisioning) • Strong organizational, communication, and stakeholder management skills • Bachelor’s degree or equivalent experience.

🏖️ Benefits

• medical • dental • vision • 401k • PTO/paid sick leave • employee stock purchase plan

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