First Due
Artificial Intelligence • SaaS • Public Safety
First Due is a leading AI-powered software solution designed specifically for Fire and EMS agencies, offering a comprehensive platform to manage their operations effectively. The company provides a wide range of integrated functions including incident reporting, personnel management, asset tracking, and data analytics, all accessible from a single cloud-based interface. This innovative solution not only enhances operational efficiency but also promotes inter-agency collaboration and community engagement, making it an essential tool for modern public safety management.
Implementation Manager
Job not on LinkedIn
October 7
First Due
Artificial Intelligence • SaaS • Public Safety
First Due is a leading AI-powered software solution designed specifically for Fire and EMS agencies, offering a comprehensive platform to manage their operations effectively. The company provides a wide range of integrated functions including incident reporting, personnel management, asset tracking, and data analytics, all accessible from a single cloud-based interface. This innovative solution not only enhances operational efficiency but also promotes inter-agency collaboration and community engagement, making it an essential tool for modern public safety management.
📋 Description
• Manage implementation of customers from contract to launch. • Oversee Customer Success and Engineering staff on implementation to ensure on-time delivery on software implementations. • Develop project plans, track progress, and monitor roadblocks during the implementation phase. • Coordinate with partners and other organizations. • Document data requirements and process workflows. • Report regularly on status of implementations and potential issues. • Identify key weaknesses and failure points in current project implementation plans and spearhead process improvements.
🎯 Requirements
• Minimum 3 years of Software Implementation project management experience • Knowledge of project management tools • Excellent written and verbal communication skills • Highly detail oriented • Motivated and proactive in creating and improving processes and workflows • Strong analytical and critical thinking skills • Familiarity with SQL (Good to have) • Experience with Fire and EMS agency software solutions (Good to have)
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities
Apply NowSimilar Jobs
October 5
Software Product Implementation & Training Specialist at First American overseeing software deployment and client training. Leading implementation projects and enhancing onboarding processes for software solutions.
October 4
Implementation Consultant managing CRM and ERP software implementation projects for clients with 5-500 users. Collaborating with teams and ensuring a smooth delivery for customer retention.
October 3
Enterprise Implementation Consultant at Samsara guiding customers to adopt IoT solutions effectively. Ensuring deployments of Samsara's technology enhance operational efficiency and safety.
🇺🇸 United States – Remote
💵 $85.1k - $143k / year
💰 Seed Round on 2014-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
🛠️ Implementation Specialist
🦅 H1B Visa Sponsor
October 2
FP&A Implementation Specialist leading product implementations at Datarails, advising customers on data consolidation and financial modeling.
🇺🇸 United States – Remote
💵 $90k - $110k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🛠️ Implementation Specialist
October 1
Guide customers through rollup setup, configuration, and integration for Conduit's Ethereum rollup cloud platform; improve onboarding playbooks and tooling.