Manager, GTM Systems

🕒 May 21

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Firstup

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏢 Enterprise

👥 HR Tech

☁️ SaaS

Enterprise • HR Tech • SaaS

Firstup is a comprehensive employee experience platform designed to deliver highly personalized communication at scale. It offers an intelligent communication platform that connects with any environment, while ensuring data security and infrastructure integrity. Firstup's solutions aim to engage employees through various channels including email, mobile apps, and intranet, making every interaction meaningful across the employee journey. The platform integrates seamlessly with tools like Microsoft 365 and ServiceNow to enhance service management and workforce productivity.

📋 Description

• responsible for the architecture, governance, scalability, and operational effectiveness of Firstup’s go-to-market systems ecosystem • lead the strategy and execution of CRM, CPQ, integrations, automation, and data governance initiatives • partner cross-functionally with Revenue Operations, Finance, Product, Engineering, and GTM leadership to ensure systems reliability, process optimization, and high-quality business intelligence • critical to scaling our GTM infrastructure and requires a systems thinker

🎯 Requirements

• Bachelor’s Degree in Business Administration, Finance or a related field of study, or commensurate, relevant work experience. • Seven or more years in Salesforce, RevOps systems, or GTM systems roles. • Active Salesforce certification required (Administrator, Advanced Administrator, or equivalent); additional certs such as Platform App Builder and CPQ Specialist strongly preferred. • Deep, hands-on expertise with Salesforce architecture: data models, flows, validation rules, permission sets, sharing rules, and governor limits. • Proven expertise with Salesforce CPQ (or equivalent quoting platform) and full quote-to-cash workflow design. • Experience designing and managing integrations via REST/SOAP APIs, middleware (Zapier, Boomi, or similar), and native connectors. • Familiarity with AI tooling in the RevOps/GTM space (e.g., Clay, Clari, or emerging agentic workflow platforms). • Strong analytical, troubleshooting, and project management skills with the ability to manage competing priorities in a fast-paced environment. • Architectural thinker, adept at designing for the next stage of growth. • Disciplined prioritizer with a track record of managing a diverse backlog and communicating trade-offs clearly to senior stakeholders. • Collaborative partner who builds trust with GTM, Finance, Product, and Engineering leaders. • Strong documentation habits. • Comfortable operating in a fast-moving, high-growth SaaS environment with shifting priorities.

🏖️ Benefits

• excellent PTO program • great health benefits • casual and friendly environment • remote work • leadership team who believes in growth