Relationship Manager

🔥 11 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $114.9k - $244.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Fiserv

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💸 Finance

💳 Fintech

🏦 Banking

Finance • Fintech • Banking

Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.

📋 Description

• Establish and maintain effective relationships with key senior-level executives and decision-makers at client organizations. • Understand clients' business challenges, strategic goals, and critical success factors to position Fiserv solutions that meet their needs. • Leverage Fiserv’s internal resources, engaging business unit and corporate executives, to strengthen client relationships and drive success. • Develop comprehensive client Account Plans annually that incorporate input from multiple Fiserv business units and set concrete action plans. • Promote client engagement in Fiserv events such as conferences, user group meetings, and focus group meetings. • Develop and implement client retention strategies, including timely Service Agreement Renewals. • Monitor client satisfaction and foster continuous improvement while communicating insights internally and externally. • Drive revenue growth by aligning Fiserv’s capabilities with clients’ needs, creating formal proposals for additional products and services.

🎯 Requirements

• 6+ years of experience in the banking industry, with bank management and operations experience. • Experience managing and growing relationships with large, complex financial organizations. • Experience in strategic account planning experience with demonstrated success. • Bachelor’s degree and/or equivalent combination of education, work history and military experience. • Additional specialized training in banking. • Knowledge of Fiserv systems. • Fundamental knowledge of financial data processing systems and host-based computer systems. • Valid and unrestricted U.S. work authorization.

🏖️ Benefits

• Fuel Your Life program to support your physical, financial, social, and emotional well-being. • Paid holidays and generous time away policies. • No-cost mental health support through Employee Assistance Programs. • Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. • Eight Employee Resource Groups to foster a collaborative culture and expand your network. • Unparalleled professional growth with training, development, and internal mobility opportunities. • Medical, dental, vision, life, and disability insurance options available from day one. • Retirement planning and discounted shares with the Employee Stock Purchase Plan. • Tuition assistance and reimbursement program. • Paid parental, caregiver, and military leave.