Marketing Programs Manager – Maternity Cover

🕒 May 27

🇬🇧 United Kingdom – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🎡 Marketing

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Five9

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

Five9 is a leading provider of cloud contact center software, recognized as a leader in the Gartner Magic Quadrant for CCaaS. The company offers comprehensive tools for automating workflows and enhancing customer engagement through AI-driven solutions. Its platform integrates CRM and UC systems to provide seamless agent and customer experiences across various channels, such as voice, email, chat, and SMS. Five9 empowers businesses to elevate customer satisfaction and drive business results by delivering personalized and efficient customer service solutions.

📋 Description

• Plan and execute end-to-end international campaigns across email, nurture, webinars, blogs, social, events and syndication. • Manage timelines, stakeholders and delivery across multiple regions. • Track performance and optimise for pipeline impact. • Adapt global campaigns for EMEA, LATAM and Canada. • Ensure messaging reflects local language, cultural nuance, regulatory needs and market priorities. • Manage translation and regional review workflows where required. • Own webinar strategy and execution from topic development to follow-up. • Drive registration, attendance and post-event meeting conversion. • Build segmented email campaigns and multi-step nurture journeys. • Continuously test and optimise for engagement and conversion. • Manage 3rd-party syndication vendors and targeting criteria. • Monitor CPL, lead quality and downstream conversion. • Create campaign messaging and assets including emails, landing pages, outreach copy and toolkits. • Lead blog production aligned to campaign themes. • Drive social amplification to increase engagement and registrations. • Promote owned and 3rd-party events with measurable outcomes. • Extend campaigns through partners using scalable Campaign in a Box toolkits. • Support ABM outreach creation for priority accounts. • Align tightly with LDR/BDR teams to ensure strong follow-up, speed-to-lead and meeting conversion. • Maintain closed-loop reporting to improve performance.

🎯 Requirements

• 5+ years’ experience in integrated marketing, demand generation or field marketing. • Proven success executing multi-channel campaigns across international markets. • Strong experience with webinars, email marketing, nurture and lead generation programmes. • Experience managing content syndication and 3rd-party vendors. • Confident content creator with strong copywriting skills. • Experience localising campaigns across regions. • Highly organised, performance-driven and comfortable working cross-functionally. • Experience with some of the marketing technology Five9 utilises –Salesforce.com, Marketo, Zoom for webinars, 6sense, Folloze, Monday.com, • Strong analytical skills with the ability to measure, report and optimise campaign performance.

🏖️ Benefits

• Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.