Senior Software Engineer

🕒 September 1

🇨🇴 Colombia – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 10%

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Logo of Five9

Five9

1001 - 5000 employees

Founded 2001

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

Five9 is a leading provider of cloud contact center software, recognized as a leader in the Gartner Magic Quadrant for CCaaS. The company offers comprehensive tools for automating workflows and enhancing customer engagement through AI-driven solutions. Its platform integrates CRM and UC systems to provide seamless agent and customer experiences across various channels, such as voice, email, chat, and SMS. Five9 empowers businesses to elevate customer satisfaction and drive business results by delivering personalized and efficient customer service solutions.

📋 Description

• Contribute to the next generation of Five9’s modern SaaS platform, enabling businesses to improve customer service through AI in the Contact Center • Develop highly available, highly scalable, and reliable microservices • Apply cloud computing, software technologies, and open-source tools to resolve complex cloud technology platform challenges • Gain deep application-level knowledge of existing systems and contribute to their overall design • Troubleshoot the software stack and provide production support as needed • Collaborate with peers and contribute to the team’s work

🎯 Requirements

• 5+ years of software development experience as part of a Java development team using Spring Framework • Experience designing and building highly available and scalable applications • Good understanding of private and public cloud design considerations and limitations involving virtualization and global infrastructure, distributed systems, load balancing and networking, event processing, massive data storage, and security • Bachelor's degree in an engineering field • 3+ years with Cloud Platform (AWS, Azure, GCP as plus) and Spring Cloud • Experience with GCP products such as Google BigQuery, Cloud Storage, Cloud Functions, Pub/Sub, App Engine, and Cloud SQL • Experience with Docker and Kubernetes • Hands-on experience working as part of a Continuous Delivery team developing, testing, deploying, and managing production applications on Google Cloud Platform • Advanced degree in engineering or business discipline is highly desirable

🏖️ Benefits

• Team-first culture • Inclusive and diverse work environment • Equal opportunity employer

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