Senior Software Engineer

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Five9

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SaaS • Artificial Intelligence • Telecommunications

Five9 is a leading provider of cloud contact center software, recognized as a leader in the Gartner Magic Quadrant for CCaaS. The company offers comprehensive tools for automating workflows and enhancing customer engagement through AI-driven solutions. Its platform integrates CRM and UC systems to provide seamless agent and customer experiences across various channels, such as voice, email, chat, and SMS. Five9 empowers businesses to elevate customer satisfaction and drive business results by delivering personalized and efficient customer service solutions.

1001 - 5000 employees

Founded 2001

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

📋 Description

• Design, develop, and maintain software solutions across the Core Applications software suite. • Responsibilities include software architecture, design and development, testing and documentation across our backend and front-end platforms to deliver end-to-end features. • Work with product owners and designers to design and deliver new features and create high-quality user interfaces. • Take operational responsibility for the performance and quality of services owned by the team, including taking part in an on-call rotation. • Deep dive into cutting edge technologies and work with the products team to transfer ideas into products. • Mentor other developers at Five9.

🎯 Requirements

• Highly proficient in a variety of programming languages, including but not limited to TypeScript/JavaScript, Java, PHP, or others as required. • Strong experience with web development technologies such as HTML, CSS, TypeScript/JavaScript, and modern front-end frameworks like React. • Strong experience with server-side technologies, REST API design and implementation, microservice architecture, databases (SQL, NoSQL, and Redis), and back-end frameworks like Java Spring Boot. • Awareness of web security best practices and the ability to implement security measures to protect applications and data. • A portfolio of past projects showcasing full-stack design and development skills. • Ability to work independently and as part of a collaborative team. • Strong commitment to delivering high-quality, performant, and scalable code and solutions on time and within scope. • Ability to mentor other developers directly and via code reviews. • Bachelor’s degree (or equivalent) in relevant discipline.

🏖️ Benefits

• health insurance • retirement plans • paid time off • flexible work arrangements • professional development opportunities