Medical Assistant, Care Counselor

🕒 March 28

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Flagler Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

🧘 Wellness

Artificial Intelligence • Healthcare Insurance • Wellness

Flagler Health is an innovative health technology company that empowers healthcare providers by leveraging artificial intelligence to enhance clinical and back-office operations. Their AI solutions, such as the AI Triaging Engine, streamline patient care processes, improve patient outcomes, and ensure efficient scheduling. Flagler Health focuses on optimizing the healthcare experience through data-driven insights, chronic care management, and remote monitoring, ultimately enabling providers to offer more personalized care to their patients.

📋 Description

• Facilitate the enrollment of patients into our RTM (Remote Therapeutic Monitoring) using Flagler’s portal. • Make daily calls and text messages to patients to document patient health status and keep them engaged. • Assist in the collection and documentation of patient health information, including histories, health status and new symptoms. • Support patients by sending health pointers (stretches, meditation videos, light exercises). • Maintain strict confidentiality in handling patient information, adhering to HIPAA regulations and company policies.

🎯 Requirements

• Certification as a Medical Assistant (CMA (AAMA) Exam) - nationally certified. • 2+ years of experience working as an MA in office or remote • Proficiency with technology such as Zoom, Slack, and online enrollment platforms. • Strong organizational skills and the ability to manage multiple tasks efficiently. • Excellent communication skills, both verbal and written, with a focus on empathy and patient support. • Ability to work independently in a remote setting, showing initiative and self-motivation. • Familiarity with HIPAA regulations and a commitment to maintaining patient privacy.

🏖️ Benefits

• A fully remote work environment, allowing for flexibility and work-life balance. • Opportunities for professional growth and development within a rapidly growing tech-driven company. • A supportive and inclusive culture that values different opinions and fosters innovation.