Key Account Manager

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🔥 10 minutes ago

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Logo of FlexXray

FlexXray

51 - 200 employees

Founded 2001

🍽️ Food & Beverage

📦 Logistics

☁️ SaaS

💰 Private equity on 2015-12

Food & Beverage • Logistics • SaaS

FlexXray is a service company that provides X-ray inspection and contaminant retrieval services for the food and consumer products industries. They operate multiple facilities across the U. S. (and one in France) offering medical-grade X-ray and CT inspection to detect foreign materials (metal, plastic, glass, bone, rubber, wood, stone, wire, gaskets, etc. ) down to ~0. 8mm, and support services including supplier monitoring, can & jar dud detection, product repackaging/rebundling, product storage, and contaminant retrieval. FlexXray serves a wide range of food sectors—protein, dairy and fluid milk, fruits and vegetables, dry food, bakery, beverages, ready-to-eat and packaged food, confectionery, pet food, supplements & consumer health, and personal care & cosmetics. They focus on reducing food waste by salvaging product through inspection and remediation, provide detailed reporting for risk-based decisions, and emphasize food safety standards and quick turnaround via a national network of inspection lines. The company works with small producers up to Fortune 500 manufacturers and highlights metrics such as a high salvage/clearance rate and large volumes inspected annually.

📋 Description

• Develop and execute annual business plans for assigned strategic accounts. • Build executive-level relationships with Quality, Food Safety, Operations, Procurement, Supply Chain, Engineering, Corporate Leadership, and Regulatory teams. • Identify opportunities for enterprise-wide growth across multiple facilities and divisions. • Develop account penetration strategies that increase revenue, customer retention, and market share. • Own revenue growth, pipeline development, and profitability within assigned accounts. • Identify new service opportunities including foreign material investigations, supplier monitoring, CT services, routine inspection programs, and emerging technologies. • Lead complex commercial negotiations including pricing agreements, service agreements, and strategic partnerships. • Collaborate with Business Development Managers to expand relationships into new plants and divisions. • Serve as the trusted advisor for assigned customers. • Lead executive business reviews highlighting customer performance, value delivered, ROI, and future opportunities. • Understand customer business objectives and proactively recommend solutions that reduce risk and improve operational performance. • Represent FlexXray during executive meetings, customer visits, industry events, and association meetings. • Maintain an accurate Salesforce pipeline including opportunities, forecasts, customer activities, account plans, and executive contacts. • Develop quarterly account strategies with measurable objectives and action plans. • Manage sales forecasts and communicate opportunity status to leadership. • Utilize CRM tools, dashboards, KPIs, and reporting to drive account performance.

🎯 Requirements

• Bachelor's degree or equivalent experience • 5+ years of Business-to-Business sales experience • 3+ years managing national or strategic accounts • Proven success selling complex services or technical solutions • Experience managing executive customer relationships • Strong consultative selling and negotiation skills • Experience utilizing CRM platforms such as Salesforce • Excellent presentation and communication skills • Experience within one or more of the following: Food manufacturing • Food safety • Quality Assurance • Ingredient manufacturing • Dairy • Beverage • Pet Food • Consumer Packaged Goods • Pharmaceutical • Nutraceutical

🏖️ Benefits

• 401(k) matching • Dental insurance • Health insurance • Life insurance • Paid time off • Potential for Bonuses • Vision insurance

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