Mid-level Revenue OPS Intelligence Analyst – Data Scientist

October 30

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Fluency Academy

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Education • B2C • eCommerce

Fluency Academy is the largest language school in Latin America, focusing on helping students achieve fluency in various languages through its exclusive teaching methodology. With over 400,000 students, the academy offers a range of learning solutions including live classes, recorded lessons, eBooks, podcasts, and a language memorization app. Fluency Academy is dedicated to making language education accessible and effective, providing resources for both individual learning and corporate training.

201 - 500 employees

Founded 2016

📚 Education

👥 B2C

🛍️ eCommerce

📋 Description

• Develop and maintain predictive and prescriptive models applied to sales forecasting, pricing, elasticity analysis and customer segmentation. • Analyze commercial performance data and customer behavior to identify trends, patterns and optimization opportunities. • Create and automate dashboards and analytical reports (Power BI, Tableau, or Looker) to support sales leadership decision-making. • Conduct A/B tests and causal analyses to measure the impact of campaigns and commercial initiatives. • Collaborate with data engineers to design pipelines and ensure the quality and governance of the data used. • Translate technical results into clear insights and strategic recommendations for business areas. • Support the management team in building performance indicators (KPIs) and standardized analytical methodologies.

🎯 Requirements

• Previous experience in Data Science, Analytics or Statistical Modeling, preferably in commercial/business areas. • Proficiency in Python (libraries such as pandas, scikit-learn, numpy, matplotlib, seaborn). • Strong knowledge of SQL and handling large datasets. • Experience with regression, classification, clustering and time series models. • Familiarity with data visualization tools (Power BI, Tableau, Metabase, or Looker). • Knowledge of LLM concepts (ChatGPT, Claude), business concepts and sales, marketing and channel KPIs. • Knowledge of payment gateways (advantage: Hotmart). • Strong communication skills and data storytelling ability. • Nice-to-haves: Experience with propensity-to-buy, churn or lifetime value modeling; experience in CRM, e-commerce or retail environments; experience with Big Data (GCP); knowledge of Machine Learning Ops (MLflow, Airflow, Docker).

🏖️ Benefits

• 🏡 Remote work: We provide full support for onboarding and active participation with the team. • 🍔 Meal voucher Caju - R$27.00 (with 10% payroll deduction); • 🎭 Culture voucher worth R$50.00 for cinema, tickets, books, streaming subscriptions; • 🩺 SulAmérica health plan, no fixed monthly cost for the employee and 30% copayment capped at R$150.00 - adding dependents is the employee's responsibility; • 🦷 AMIL dental plan at no cost; dependents can be added for R$20.04 each, at the employee's expense; • 💙 Zurich life insurance; • 💰 Referral bonus: R$500.00; • 🧘🏿‍♀️ Zenklub: two free sessions per month and additional sessions for R$70.00 each; • 💆‍♀️ PsiU - psychotherapy at a fixed rate of R$75.00; • 🏋🏿‍♀️ Wellhub (Gympass) with the digital plan (no cost), plus access to 10 other plans and variations; • 🗽 Fluency SkillUp: choose one of our language or technology courses to study for free; • 💵 Finance course: "Me Poupe" by Nathalia Arcuri, featuring exclusive content to teach financial strategies; • 🤖 Access to the Gen-AI Course (developed exclusively for Fluency employees to master AIs and bring practical benefits to daily work); • 🥳 Birthday day off; • 💻 We provide full support and shipping of equipment so you can perform your activities efficiently and with peace of mind. • ✨ Relaxed work environment, team spirit and talented people; • 💡 Autonomy to work, develop and implement ideas; • 🧮 An environment that values continuous development through PDI (Personal Development Plan), feedback, 1:1s and regular reviews; • 📝 Opportunity to participate in Internal Mentoring Programs and Beta cohorts for Fluency products. • 👶 Baby gift: present for newborns; • 👚 No dress code: the most important thing is to wear what makes you feel good.