Forward Deployment Engineer, Italian, Spanish Speaking

🔥 0 minutes ago

🗣️🇪🇸 Spanish Required

🗣️🇮🇹 Italian Required

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Logo of fonio.ai

fonio.ai

11 - 50 employees

Founded 2024

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

Artificial Intelligence • SaaS • Telecommunications

fonio. ai is a European SaaS company offering a no-code AI call assistant platform that enables businesses to handle inbound and outbound voice calls, transcriptions, appointment scheduling, order processing, and other telephony workflows. The platform provides human-like AI voices, an API for automation, CRM and calendar integrations, and is hosted on EU infrastructure to ensure GDPR and EU AI Act compliance. fonio. ai targets organizations seeking 24/7 automated customer service, front-desk support, and telephony automation with real-time monitoring and data control.

📋 Description

• Capture customer requirements and translate them into concrete implementation plans • Build and roll out fonio setups in production: workflows, logic, prompts, guardrails • Implement integrations with third-party systems (APIs, webhooks, CRM, calendar, ticketing, etc.) • Develop smaller features and glue code to cleanly map customer cases • Debug under production conditions: calls, flows, edge cases, fast fixes • Build reusable templates and deployment playbooks to make setups scalable • Deliver product feedback: bring pain points and feature gaps to the team, prioritized and concrete

🎯 Requirements

• Solid coding skills: you can implement independently, not just configure • Strong understanding of AI systems and LLMs (prompting, tool-use, RAG, failure modes) • Workflow thinking: translate complex processes into robust, testable flows • Experience with APIs, webhooks, auth, and common integration patterns • Cloud fundamentals: deployments, observability, debugging in production • Highly pragmatic working style: ship fast, make it stable, iterate • Bonus: Voice/Telephony, n8n, TypeScript/Python, SQL, monitoring/tracing, GDPR • Spanish and Italian at native or near-native level & English fluent

🏖️ Benefits

• Competitive salary: €65,000–€95,000 per year • Barcelona-based role, with relocation to Vienna for onboarding; we also have one of the coolest offices in Vienna's 7th district (lunch & dinner included) • 100% Focus Time (no regular meetings) • Unlimited budget when the ROI is right • Extreme speed (we ship almost daily) • Thousands of enthusiastic customers building the product together with us

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