HR Shared Services Specialist – U.S. & Latin America

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Logo of Fortive

Fortive

10,000+ employees

Founded 2016

🏢 Enterprise

⚕️ Healthcare Insurance

💰 Post-IPO Equity on 2020-03

Enterprise • Healthcare Insurance

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Respond to employee inquiries via phone, email, and chat in a professional and courteous manner. • Provide first contact information on HR policies, procedures, and programs. • Assist employees with HR-related issues, including benefits, payroll, and leave of absence. • Document and track inquiries and resolutions in the HR system. • Escalate complex issues to senior HR staff or other departments as needed. • Maintain confidentiality and handle sensitive information with discretion. • Participate in training sessions to stay updated on HR policies and systems. • Contribute to the continuous improvement of HR processes and services.

🎯 Requirements

• High school diploma or equivalent; associate’s or bachelor’s degree in Human Resources, Business Administration, or a related field is a plus. • Must demonstrate strong written and verbal communication skills in English. • Excellent communication skills, both verbal and written. • Strong customer service orientation with a friendly and helpful demeanor. • Ability to handle multiple inquiries simultaneously and prioritize tasks effectively. • Basic understanding of HR principles and practices. • Proficiency in using computer systems and software, including MS Office and HRIS. • Ability to work in a fast-paced environment and adapt to changing priorities.

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Flexible work arrangements • Professional development opportunities

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