Product Documentation and Analytics Specialist

Job not on LinkedIn

🕒 April 9

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Fortive

10,000+ employees

Founded 2016

🏢 Enterprise

⚕️ Healthcare Insurance

💰 Post-IPO Equity on 2020-03

Enterprise • Healthcare Insurance

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Partner closely with Product and Engineering to create comprehensive customer facing documentation for new features, enhancements, and releases • Proactively identify gaps in existing documentation before customers find them, using relationships with Customer Success and Support • Own the voice, structure, and standards that make Censis documentation instantly recognizable as high-quality and trustworthy • Align documentation with how Marketing positions products and how Product communicates releases — so everything tells one coherent story • Develop genuine, deep expertise in the Censis product suite — not just feature names, but the workflows, pain points, and use cases our customers live in every day • Maintain product mapping and feature tagging to enable customer utilization and adoption insights • Design and deploy in-product engagements that drive awareness of new releases and key features

🎯 Requirements

• Bachelor's degree in Technical Communication, English, Journalism, or a related field — or equivalent experience that proves you can do the job • 5+ years creating technical documentation or product content for software applications • Experience with documentation platforms and content management systems (Confluence or similar) • Exceptional writing skills — the kind where you can explain a complex workflow to an SPD technician and an OR Director in the same document and have both of them feel like it was written for them • Strong organizational instincts and the ability to juggle multiple launches, releases, and stakeholders without dropping anything

🏖️ Benefits

• Health insurance • 401(k) matching • Remote work options • Paid time off

Apply Now

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