Product Improvement Manager

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🕒 6 days ago

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Fortive

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Post-IPO Equity on 2020-03

Healthcare • Manufacturing • Logistics

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Identify and lead cross-functional improvement initiatives across systems, processes, and customer journeys • Diagnose root causes of inefficiencies, customer issues, and rework using structured problem-solving approaches • Drive improvements across Customer Service, Finance, Operations, Payroll, and Engineering • Simplify and standardise workflows to improve efficiency, quality, and scalability • Leverage automation and system enhancements to reduce manual effort and errors • Partner with Customer Service and stakeholders to identify pain points and improvement opportunities • Use Voice of Customer (VOC), data, and insights to prioritise improvement initiatives • Act as the local Product Owner for related systems within Australasia • Translate improvement opportunities into clear, actionable product and system requirements • Establish structured, repeatable approaches for requirements gathering

🎯 Requirements

• Proven experience in Continuous Improvement, Program Management, Product Management, or similar roles • Strong experience in identifying and delivering process and system improvements • Demonstrated ability to apply structured problem-solving methodologies • Experience working with technical/engineering teams in Agile or hybrid environments • Strong stakeholder management across multiple business functions • Experience leading UAT, QA, and implementation of system changes • Strong analytical and data-driven decision-making skills

🏖️ Benefits

• Continuous improvement practices aligned to DBS principles • Flexible work arrangements