Fortive
10,000+ employees
Founded 2016
🏢 Enterprise
⚕️ Healthcare Insurance
💰 Post-IPO Equity on 2020-03
Enterprise • Healthcare Insurance
Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.
Senior HR Operations Specialist – Canada, U.S.
Job not on LinkedIn
🔥 48 minutes ago
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Fortive
10,000+ employees
Founded 2016
🏢 Enterprise
⚕️ Healthcare Insurance
💰 Post-IPO Equity on 2020-03
Enterprise • Healthcare Insurance
Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.
📋 Description
• Serve as a senior point of contact for complex and escalated HR inquiries across multiple channels (phone, email, chat) and locations to include USA and Canada. • Ensure high-quality resolution of cases by applying deep knowledge of HR policies, programs, and systems. • Monitor case trends and proactively identify opportunities for process or policy improvements. • Lead the operationalization, documentation, and continuous improvement of MyHR processes. • Partner with HRIS and IT teams to enhance system functionality and user experience. • Drive automation and self-service enablement through knowledge base development. • Collaborate with HR COEs (e.g., Total Rewards, Talent Acquisition, Employee Relations) to ensure alignment and consistency in service delivery. • Act as a liaison between Shared Services and regional HR teams to support local compliance and cultural nuances. • Provide guidance and support for voluntary termination processes, ensuring compliance and a smooth offboarding experience for employees. • Partner with leadership to analyze service delivery metrics and employee feedback to identify trends and recommend actionable improvements. • Lead onboarding and training of new team members and contribute to capability building across the team. • Own and maintain HR knowledge articles, ensuring accuracy, relevance, and accessibility.
🎯 Requirements
• Bachelor’s degree in Human Resources, Business Administration, or related field; HR certification (e.g., CHRP, SHRM) preferred. • 3+ years of progressive experience in HR operations or shared services, ideally in a global or matrixed organization. • Proven ability to manage complex cases and drive process improvements. • Strong analytical skills with experience in reporting tools and HRIS platforms (e.g., Workday, SAP). • Excellent communication and interpersonal skills with a customer-centric mindset. • Ability to lead initiatives, influence stakeholders, and manage competing priorities in a fast-paced environment.
🏖️ Benefits
• Health insurance • Professional development opportunities • Remote work options
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