Legal Services Coordinator

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Freelance Latin America

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

👥 HR Tech

🤝 B2B

🎯 Recruiter

HR Tech • B2B • Recruitment

Freelance Latin America is a staffing solution that connects businesses with top-tier, bilingual remote professionals from South America. By providing a fully managed service, they handle all aspects of hiring, including recruitment, onboarding, and payroll, offering companies cost-effective staffing solutions without compromising quality. Their services cater to various industries, enabling organizations to benefit from exceptional talent while maintaining time zone compatibility and easy communication.

📋 Description

• Answer incoming phone calls professionally and ensure clients feel welcomed and valued. • Route calls and messages to the appropriate team members following established procedures. • Conduct client intake and collect essential client information. • Manage calendars and schedule appointments for clients and prospective clients. • Follow up with clients to confirm appointments and provide updates on pending matters. • Collect and verify completed questionnaires, intake forms, and other required documentation. • Contact clients to obtain additional information needed to move matters forward. • Enter and maintain accurate client information in the firm's software and databases. • Update client records with communications, case progress, and ensure compliance with internal standards. • Prepare software-generated legal documents and organize digital files according to established procedures. • Review documents for formatting, pagination, headers, footers, and final quality before distribution. • Provide clients with secure access to their online client portal. • Participate in weekly team meetings and prepare status reports. • Assist with organizing and prioritizing daily and weekly workloads. • Coordinate client signing ceremonies, including scheduling notaries and witnesses for both in-person and virtual appointments. • Prepare standard client correspondence, including engagement letters, requests for information, non-engagement letters, and closing letters. • Perform additional administrative and client service duties as assigned.

🎯 Requirements

• Minimum of **3 years of office or administrative experience**. • Previous law firm experience is **not required**. • Customer service, hospitality, or marketing experience is considered an asset. • Excellent verbal and written communication skills. • Friendly, professional, energetic, and client-focused demeanor. • Strong organizational and time management skills with the ability to handle multiple deadlines. • High attention to detail and commitment to accuracy. • Ability to work independently while collaborating effectively with a team. • Strong computer skills with the ability to quickly learn new software platforms. • Excellent problem-solving abilities with a proactive, solution-oriented mindset. • Professionalism, integrity, and a commitment to delivering exceptional client service.

🏖️ Benefits

• Competitive pay in US Dollars. • You'll get to work with some amazing, respected business professionals. • We really value and encourage input from our team members. • We offer different payment methods (Zelle, Face Bank, Binance) • You'll get paid every two weeks. • Birthday and work anniversary celebrations. • Alliances with many brands grant extra benefits to freelancers. • Weekly recreation dynamics that foster a healthy work environment.