Account Manager

Job not on LinkedIn

November 21

Apply Now
Logo of Fringe

Fringe

HR Tech • SaaS • Productivity

Fringe is a comprehensive platform designed for the modern workplace to enhance employee experience by offering lifestyle benefits, rewards, and recognition. Targeted towards HR and people teams, Fringe provides solutions for remote, in-office, and hybrid environments, helping companies to attract, engage, and retain talents by meeting diverse employee needs from childcare to travel. With its seamless integration and user-friendly setup, Fringe simplifies the process of consolidating various employee programs into one streamlined platform, maximizing return on investment while driving employee happiness and loyalty.

📋 Description

• Own and grow relationships with PERQ’s largest and most strategic multifamily accounts. • Serve as the primary point of contact for executive stakeholders and decision-makers. • Lead portfolio-level account planning, business reviews, and strategic roadmaps. • Partner with clients to define measurable business outcomes and track ROI. • Identify opportunities for cross-sell and upsell across client portfolios. • Monitor account health and proactively mitigate risks to retention. • Collaborate with internal teams (Digital Advertising, Product, Support, Enablement) to deliver seamless client experiences. • Act as the “voice of the customer” in internal planning—informing product development, service delivery, and strategic initiatives. • Negotiate renewals and multi-year agreements in alignment with client and company goals.

🎯 Requirements

• 7+ years of account management experience in multifamily, SaaS, or digital marketing; with proven success supporting enterprise and national portfolios. • Established network across Texas, Southeast, or West Regions with trusted relationships in the multifamily space. • Demonstrated ability to manage $3M+ in ARR portfolios while maintaining 90%+ retention. • Skilled at building executive-level relationships while maintaining engagement with day-to-day operators. • Strong business acumen with the ability to connect digital marketing strategies to client financial outcomes. • Demonstrated success in expanding accounts through upselling and cross-sell strategies. • Excellent communication and presentation skills, confident in front of executives and skilled at simplifying complex data. • Highly organized, proactive, and detail-oriented with the ability to manage complex account plans. • Collaborative leader who partners cross-functionally and can influence without direct authority. • Thrives in a dynamic, fast-paced environment and adapts quickly to change.

🏖️ Benefits

• Comprehensive health benefits, (medical, dental, vision available) • 401K Plan • Paid-Time Off (Vacation, Holidays, Extended Holiday Break in December) • Community Giveback Program

Apply Now

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