Front
201 - 500 employees
Founded 2013
💼 Consulting
📣 Marketing
☁️ SaaS
Consulting • Marketing • SaaS
Front is an AI-powered customer service platform designed to enhance collaboration and provide omnichannel support across various communication tools such as email, chat, SMS, and more. It allows teams to work together in real time to resolve customer inquiries quickly and efficiently, employing AI and automation to improve workflow and customer experience. With features like live chat, ticketing, a knowledge base, and integrated analytics, Front provides businesses with the tools needed to offer exceptional customer support and collaboration, driving customer satisfaction and repeat business. Trusted by over 9,000 businesses, Front aims to streamline communication and improve team productivity.
Security Operations Engineer
Job not on LinkedIn
🔥 6 minutes ago
🗣️🇪🇸 Spanish Required
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Front
201 - 500 employees
Founded 2013
💼 Consulting
📣 Marketing
☁️ SaaS
Consulting • Marketing • SaaS
Front is an AI-powered customer service platform designed to enhance collaboration and provide omnichannel support across various communication tools such as email, chat, SMS, and more. It allows teams to work together in real time to resolve customer inquiries quickly and efficiently, employing AI and automation to improve workflow and customer experience. With features like live chat, ticketing, a knowledge base, and integrated analytics, Front provides businesses with the tools needed to offer exceptional customer support and collaboration, driving customer satisfaction and repeat business. Trusted by over 9,000 businesses, Front aims to streamline communication and improve team productivity.
📋 Description
• Own end-to-end security incident response, including triage, containment, eradication, recovery, and post-incident learnings • Build and continuously improve detection coverage across cloud, endpoint, identity, and SaaS systems • Develop security automation and workflows to reduce manual toil and improve response speed • Lead investigations into suspicious activity, account compromise, and potential data exposure events • Partner with Engineering and IT to harden systems, improve logging/telemetry, and close recurring control gaps • Drive readiness through tabletop exercises, runbooks, metrics, and operational reviews • Manage security tooling configuration and tuning across SIEM, EDR, IAM, and alerting systems • Communicate clearly during high-severity situations, aligning stakeholders on impact, status, and next steps • Partner with Engineering, IT, Legal, and Business leaders to reduce risk and continuously raise the security bar
🎯 Requirements
• 5+ years of experience in Security Operations, Incident Response, Detection Engineering, or similar security roles • Strong understanding of attacker techniques and defensive strategies across cloud, endpoint, identity, and network surfaces • Hands-on experience with SIEMs, EDR platforms, and investigation workflows, including log querying and alert tuning • Ability to use AI tools to streamline security operations and response • Experience building incident response processes, playbooks, and operational metrics that scale with company growth • Strong cross-functional collaboration skills and ability to influence Engineering and IT partners without relying on authority • Calm, structured decision-making under pressure, with strong written incident communication • AI fluency, including using AI tools for summarization, clustering, and query generation while validating outputs and protecting sensitive data • Must be based in Argentina • Must be legally authorized to work in Argentina • Fluent in both English and Spanish, written and verbal
🏖️ Benefits
• Competitive salary in USD • 6-month contract with a possibility of extension
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