Senior Manager, Global Order Services

🕒 July 17

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $125k - $150k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Frontgrade Technologies

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🎖️ Defense

🚀 Aerospace

🔧 Hardware

Defense • Aerospace • Hardware

Frontgrade is an electronics and systems engineering company that provides precision motion control, rugged electronics, RF front-ends, mission processing, and complete subsystem solutions for mission-ready systems across air, land, sea and space domains. The company designs and manufactures actuators and mechanisms (gimbals, filter wheels, slip rings), amplifiers and RF solutions, antennas, ADC/DAC and other analog components, motors and motor controllers, FPGAs, ASICs, single-board computers, memory and storage, power management, rotary joints, solar array drive assemblies, waveguides and custom assemblies. Frontgrade emphasizes high-reliability, shelf-screened manufacturing and packaging for harsh and military environments and highlights work supporting U. S. Navy deployments and next-generation electronic/signal and electronic warfare mission architectures.

📋 Description

• Lead global order management operations from order receipt through shipment and delivery, ensuring accurate, timely, and compliant execution of customer orders, contract modifications, and change requests. • Drive customer and contract execution excellence by ensuring alignment with contractual requirements, resolving complex order issues, supporting strategic aerospace and defense programs, and serving as the escalation point for critical customer matters. • Ensure regulatory compliance and operational integrity by maintaining adherence to applicable regulations (including ITAR, EAR, DFARS, and FAR), strengthening internal controls, mitigating operational risk, and supporting audit activities. • Optimize operational performance through standardized global processes, KPI management, data-driven decision making, and continuous improvement initiatives that enhance quality, efficiency, and customer satisfaction. • Build and lead a high-performing global team by recruiting, coaching, developing, and retaining talent while fostering accountability, collaboration, customer focus, and effective change management. • Lead digital transformation initiatives by partnering with business and IT leaders to optimize ERP capabilities, implement automation and AI-enabled solutions, and modernize order management processes.

🎯 Requirements

• Bachelor’s degree in Business, Supply Chain, Operations Management, Engineering or a related field. • 7-10 years (Manager) of experience in Order Management, Customer Operations, Supply Chain, Operations, or Program Management. • Demonstrated leadership experience managing cross-functional or global teams. • Strong understanding of ERP systems and order-to-cash processes. • Excellent analytical, communication, and problem-solving skills. • Experience working with complex customer contracts and long product lifecycles. • Preferred: Experience with government contracts and defense customers. • Preferred: Experience in Aerospace & Defense manufacturing or other highly regulated industries. • Preferred: Knowledge of ITAR, EAR, DFARS, FAR, and export compliance regulations. • Preferred: Experience leading digital transformation or ERP implementation projects.

🏖️ Benefits

• Immediate Medical (FSA and HSA), Dental, and Vision • 401K Match with 100% immediate vesting • 9X80 compressed work schedule for qualifying roles • Career Opportunity and Growth • Tuition Reimbursement/Student Loan Repayment • Generous PTO and 11 paid Holidays per year (9 designated holidays and 2 floating holidays) • 8 weeks of 100% Paid Family Leave