Regional Director, Enterprise Client Success

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🔥 14 hours ago

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FUJIFILM Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1934

Healthcare • Electronics • Imaging

FUJIFILM Corporation is a global company established in 1934, operating in diverse fields including healthcare, electronics, and imaging. As a total healthcare company, FUJIFILM develops a wide range of businesses in prevention, diagnosis, and treatment. Additionally, the company focuses on environmental sustainability through improved industrial efficiency, while also capturing and preserving memories through film and photography, enriching emotional lives and human connections.

📋 Description

• Evaluates our customers’ use of Synapse applications to ensure customers are satisfied and effectively utilize our software functionality to its fullest capabilities • Work closely with our Synapse implementation and upgrade teams to address any post deployment concerns • Collaborate closely with MI regional sales leadership to review the status of current customer environments and develop and if needed drive the execution of an optimization action plan • Collaborate closely with customer users, system admins, and leadership to capture their feedback, needs and help them develop their own ongoing optimization strategies • Establish a strong relationship with key customer stakeholders to become a valued consultative resource • Through optimization and relationship efforts cultivate strong customer champions and references to support additional Synapse market growth • Participate in facilitating and ensuring the success of sales activity within customer references • This role will play a critical role in collaborating with our strategic customer users and ensuring their feedback on product improvements, new features and direction is communicated back to product leadership • Work closely with regional sales leadership and regional product specialist to drive the expansion of Synapse products within their client sites

🎯 Requirements

• Radiology or Cardiology technologist degree, bachelor’s degree, or equivalent work experience • 10+ years of progressive leadership experience in radiology and/or cardiology business operations, informatics system clinical workflow design • Subject matter expertise in radiology information system, radiology PACS, and/or cardiovascular PACS and reporting • Principal level knowledge of medical imaging and informatics industry and associated core architecture technologies

🏖️ Benefits

• Medical, Dental, Vision • Life Insurance • 401k • Paid Time Off