Project Coordinator

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🕒 November 12, 2025

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Full Circle CX

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

B2B

Full Circle CX is a family-owned, founder-led contact center and customer experience outsourcing company that provides omnichannel customer support and virtual assistant services for businesses. They handle phone, chat, email, and social media interactions, offer appointment scheduling and coordination, HIPAA-compliant handling for healthcare clients, tailored reporting and analytics, and 24/7 support. Acting as an extension of client brands, they focus on reducing wait times, improving customer satisfaction, and delivering scalable, customized solutions.

📋 Description

• Assist in planning and executing marketing campaigns, including email, digital, and content-driven initiatives. • Maintain marketing calendars, deadlines, and project timelines. • Coordinate with vendors, designers, writers, and internal teams to ensure deliverables stay on track. • Organize marketing assets, brand materials, and documentation. • Support market research activities to help inform strategy and content direction. • Manage daily posting, scheduling, and content planning across platforms (LinkedIn, Facebook, Instagram, TikTok, etc.). • Collaborate with leadership to create content themes aligned with brand goals. • Monitor engagement, respond to messages/comments, and track performance metrics. • Ensure brand voice, tone, and visuals remain consistent across channels. • Collect analytics reports and provide monthly performance summaries. • Update website content, service pages, blogs, and visuals as needed. • Coordinate with developers or website support teams for technical updates. • Conduct periodic audits to ensure accuracy, functionality, and brand alignment. • Manage integrations, forms, landing pages, and SEO basics (meta descriptions, keywords, tagging, etc.). • Track tasks and milestones using project management tools (Zoho Projects). • Prepare weekly status reports for leadership. • Support onboarding of new marketing tools, systems, and workflows. • Maintain organized documentation for all marketing and digital operations. • Assist with special projects as assigned.

🎯 Requirements

• 2+ years’ experience in marketing coordination, project coordination, or digital communications (preferred but not required). • Familiarity with social media tools (e.g., Canva, Social media sites, Meta Business Suite). • Experience with website platforms such as WordPress. • Strong written and verbal communication skills. • Highly organized, detail-oriented, and comfortable managing multiple priorities. • Ability to work independently with minimal supervision while supporting cross-functional teams. • Basic understanding of analytics, SEO, and content creation is a plus.

🏖️ Benefits

• Remote or hybrid work model available • Incentives/Bonuses: scheduled increases per 90 days OR every quarter of employment (subject to performance evaluation). • Opportunities for career advancement in a supportive and collaborative culture