Virtual Assistant

Job not on LinkedIn

🔥 12 hours ago

💃 Latin America – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 22%

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Logo of FullPond

FullPond

2 - 10 employees

Founded 2024

🎯 Recruiter

👥 HR Tech

🏪 Marketplace

Recruitment • HR Tech • Marketplace

FullPond is a talent outsourcing and hiring service that connects companies with global, experienced candidates at a fraction of local hiring costs. The company positions itself as a recruitment/remote staffing marketplace offering a three-step interview process, flexible termination protocols, and candidates who understand working in the U. S. FullPond emphasizes cost savings (advertising top talent at ~25% of local price), faster hiring, and improved candidate fit to eliminate common hiring obstacles.

📋 Description

• Take intake calls with potential clients and provide a warm, professional first point of contact • Communicate with current clients through email and phone calls • Respond to client questions and communications in a timely and professional manner • Manage and coordinate calendars • Work with legal insurance companies on behalf of clients • Open claims on client accounts for new insurance clients • Submit claims when a case is completed • Support administrative processes related to estate planning and broker-related matters • Maintain organized client and insurance information • Provide caring and empathetic communication throughout the client experience

🎯 Requirements

• Exceptional English communication skills, both written and verbal (C1 level minimum) • Enthusiastic, positive attitude and eagerness to work with others and solve problems • Extroverted and personable, with the ability to communicate comfortably and professionally with potential and current clients • Strong verbal and written communication skills • Warm, caring, and empathetic approach when interacting with clients • Responsive and attentive to client needs and communications • Strong organizational skills and ability to manage calendars and administrative tasks • Ability to work with legal insurance companies and manage insurance-related administrative processes • Ability to handle sensitive client interactions with professionalism, sympathy, and care • Resume or other documentation submitted in English

🏖️ Benefits

• Fully remote position; work from any place in the world • Local holidays • Paid vacation • Professional growth opportunities, including training and development • Competitive salary • Performance-based incentives

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