Senior Product Manager

🕒 May 14

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Fullsteam

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💳 Fintech

☁️ SaaS

🤝 B2B

Fintech • SaaS • B2B

Fullsteam is a leading provider of modern and scalable payments technology integrated with vertical software to offer industry-specific features and end-to-end business management systems. It delivers mission-critical infrastructure and technology, empowering a wide range of niche industries such as automotive, healthcare, recreation, and self-storage. Fullsteam's cloud-first payments technology is designed for secure, seamless integration with other vertical software, transforming how various industries conduct business. The company also offers membership and event management software for nonprofits, as well as ERP solutions for B2B markets.

📋 Description

• Define and drive Midnight’s long-term product vision and ensure alignment with business goals. • Develop and maintain a strategic product roadmap, prioritizing features and enhancements that deliver the most value. • Identify opportunities for automation, AI-driven insights, and improved integrations to enhance Midnight’s functionality. • Own the entire product development lifecycle, from concept to launch, ensuring timely and high-quality releases. • Work closely with engineering, design, and QA teams to define product requirements and oversee Agile development cycles. • Translate customer feedback and business needs into clear, actionable user stories and acceptance criteria. • Drive scalability and performance improvements, ensuring Midnight remains a robust, reliable solution for users. • Conduct user research and industry trend evaluations to refine Midnight’s market position. • Work with sales and customer success teams to gather insights and translate customer feedback into product improvements. • Define and track key product success metrics (KPIs) to evaluate feature adoption and overall product performance. • Act as a bridge between technical and non-technical teams, ensuring smooth communication and alignment. • Partner with marketing and sales teams to develop go-to-market strategies, product messaging, and training materials. • Lead internal product demos and executive updates, articulating product progress and key decisions. • Mentor and guide junior product managers, contributing to a strong product management culture within the organization.

🎯 Requirements

• 10+ years of product management experience, ideally in SaaS, B2B, ERP, or workflow automation software. • Technical acumen, with an understanding of APIs, cloud-based platforms, and system integrations. • Experience leading end-to-end product development, from discovery to launch. • Proven ability to use data, customer insights, and business strategy to inform product decisions. • Exceptional leadership and communication skills, with experience managing crossfunctional teams. • Experience working in Agile/Scrum environments, with tools like Jira, Trello, or Asana. • Experience in print MIS, ERP, or related workflow automation software is preferred. • Leveraging AI as the core of the product development lifecycle is a plus. • Familiarity with AWS serverless architecture, AI-powered automation, or business intelligence tools is a plus. • Strong background in UX/UI best practices, A/B testing, and user journey optimization is a plus. • MBA or equivalent experience in product strategy is a plus.

🏖️ Benefits

• Inclusive workplace that values diversity of thought, experience, and background.