Senior Business Operations Manager

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🔥 17 minutes ago

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News Revenue Hub

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2017

🤝 Non-profit

📱 Media

☁️ SaaS

Non-profit • Media • SaaS

News Revenue Hub is a nonprofit organization that helps newsrooms raise funds through its innovative platforms and expert consulting services. As a specialist in providing sustainable revenue solutions to both nonprofit and for-profit news organizations, it offers tools like the News Revenue Engine, designed for frictionless payment processing and integrated fundraising best practices. The company is mission-driven, prioritizing the needs of its clients over shareholders, and has successfully raised over $100 million for newsrooms globally. With a focus on boosting readership revenue, News Revenue Hub is dedicated to driving significant revenue growth for its clients, leveraging a team of seasoned experts from leading media organizations.

📋 Description

• Own NRH’s Salesforce CRM as a strategic tool • Directly supervise the BizDev Administrator (part-time) • Develop dashboards and reports that give leadership real-time visibility into pipeline health, close rates, and revenue forecasts • Lead integration efforts between Salesforce and other organizational tools • Conduct client research, competitive benchmarking, and proposal scoping independently • Develop and refine pitch decks, proposals, and supporting materials to a high standard • Lead sales calls for high ARR clients • Manage client contracts, renewals, and amendments • Support partnership transitions and other strategic relationships • Ensure accurate documentation and record-keeping across all client engagements • Drive cross-team alignment across Sales, Consulting, and Insights on shared operational priorities • Own and manage the operational budget for Business Development systems and tools.

🎯 Requirements

• 6+ years of experience in business operations, sales operations, or a similar role • Prior experience managing or supervising direct reports or contractors • Demonstrated experience working within a sales or business development team • Experience managing—not just supporting on—contracts, renewals, or client operations • Strong organizational skills and a bias toward follow-through • Comfortable in a fast-paced environment where priorities can shift • High comfort level with CRM systems; Salesforce experience strongly preferred • Excellent written and verbal communication skills. • Experience in a nonprofit or mission-driven organization • Experience supporting remote teams or distributed operations • Familiarity with tools such as Jira, Google Drive, or similar project management platforms.