Microsoft Dynamics 365 Customer Insights Architect

Job not on LinkedIn

🔥 2 hours ago

🇮🇳 India – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🏛️ Architect

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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FyerX - Your Trusted Marketing Partner

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

📣 Marketing

🤝 B2B

Marketing • B2B

FyerX is a marketing agency based in Bangalore that specializes in helping businesses enhance their digital presence and improve online outcomes through tailored marketing strategies. With a passionate team of marketing experts, FyerX focuses on various aspects of digital marketing including social media marketing, branding, search engine optimization, and influencer marketing. They aim to fuel the growth of purpose-driven brands by developing integrated marketing plans that drive online growth and improve brand visibility.

📋 Description

• Design and govern the global Customer Insights data architecture • Configure real-time data ingestion pipelines from Microsoft Dataverse, Azure Data Lake, Azure Synapse, and external third-party transactional networks • Architect identity resolution rules, data unification parameters, deduplication logic, match/merge profiles, and unified Customer 360 schemas • Build calculated insights and measures using custom SQL-based metrics, behavioral attributes, and predictive models • Design omni-channel customer journeys with dynamic audience segmentation, real-time trigger events, and personalized content loops • Establish secure integrations connecting Customer Insights with Power BI, Dynamics Sales and Service apps, and external APIs • Enforce data privacy and governance controls, including RBAC, multi-tenant compliance frameworks, and GDPR/CCPA data scrubbing rules • Audit platform operations, ingestion synchronization health, data refresh cycles, segment processing times, and API throttles

🎯 Requirements

• 6 to 10 years of enterprise data engineering, CRM consulting, or marketing technology experience • 3+ dedicated years actively designing, building, and maintaining setups explicitly on the Microsoft Dynamics 365 Customer Insights framework • Strong technical mastery of Microsoft Dataverse, Power Platform structures, Azure Data Lake, Azure Synapse, SQL, advanced segmentation logic, and REST APIs • Deep understanding of big data concepts, semantic data modeling, customer lifecycle matrices, identity resolution strategies, and cloud governance frameworks • Mandatory certification: Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate or Power Platform Solution Architect Expert • Prior experience implementing Azure AI/ML Studio integrations is preferred • Familiarity with real-time web/mobile tracking integrations using JavaScript SDKs or enterprise tag management tools is preferred