Customer Service Agent

Job not on LinkedIn

🔥 0 minutes ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fygaro

WebsiteLinkedInAll Job Openings

1 - 10 employees

🛍️ eCommerce

💳 Fintech

☁️ SaaS

eCommerce • Fintech • SaaS

Fygaro is a company offering a suite of business solutions including online shops, payment buttons, and invoicing tools. The platform supports plugins and integrations to enhance business operations. Fygaro caters to various business needs such as managing orders, payments, customer relationships, and payrolls, providing comprehensive tools for businesses to manage their operations efficiently.

📋 Description

• Provide customer support and technical support • Support customers via ticketing system and live chat • Handle customer queries and complaints • Support customer onboarding • Deliver excellent quality, fast response times, and accurate information • Help create a platform where users are well supported

🎯 Requirements

• Advanced English Level (B2/C1) • Minimum 1 year experience in customer service, preferably in service or E-commerce industry • Outstanding students and new graduates are also welcomed to apply • Possess technical aptitude or familiarity with software concepts (CRM, Ticketing, Email) • Find creative problem solving satisfying, motivated, always curious and constantly eager to learn • Thrive in a dynamic and collaborative environment and be comfortable with ambiguity • Able to take ownership of challenging scenarios and bring them to resolution • Clear, professional and informative communication style • High level of honesty and integrity • Proactive and meticulous • Sense of responsibility and team work spirit • Ability to work under pressure • Strong communication skills • Applicants need to speak both Spanish and English • Stable internet connection

🏖️ Benefits

• Excellent compensation and multiple perks • 100% remote work • Work week from Monday to Friday • Indefinite Term Service Contract • Employment stability and growth opportunity

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