Partnerships Lead

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FYST

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

💳 Fintech

🏦 Banking

🤝 B2B

Fintech • Banking • B2B

FYST is a payments partnership and integration specialist that connects regulated acquiring, banking, and fintech providers with regulated and online businesses across multiple jurisdictions. The company delivers hands-on onboarding, technical supervision, implementation, integration, advising, and ongoing relationship management to enable settlements, fund transfers, multi-currency capabilities, and global payment flows. FYST emphasizes working exclusively with regulated partners, tailored partner selection for e-commerce and fintech clients, and dedicated account management throughout the partnership lifecycle.

📋 Description

• Lead and coordinate the work of two operational teams within the partnerships function, ensuring clear ownership, accountability, execution quality, and continuous process improvement • Drive the onboarding of PSP companies onto processing channels brought in by the business development team - from first contact through to live transactions • Build, maintain, and scale integrations with new and existing partners, ensuring smooth technical and commercial setup processes • Own and oversee a portfolio of merchant accounts across multiple partner channels - monitor performance, identify risks, and drive resolution • Maintain and continuously improve the partner risk register, proactively managing compliance, IPS, acquirer, and operational risks • Oversee merchant account infrastructure, including volume limits, transactional activity, statuses, and operational history • Review, negotiate, and optimize commercial terms including processing rates, settlements, rolling reserves, and deposits • Manage incoming partner-related requests across compliance, IPS, operational, and acquirer matters - ensuring timely coordination and resolution • Resolve settlement delays, operational escalations, and debt-related issues directly with partners • Identify opportunities to scale partner capacity, improve operational efficiency, and optimize existing payment solutions • Collaborate closely with Business Development, Routing, Compliance, Finance, and Operations teams to support sustainable partner growth and operational stability • Contribute to the development and standardization of internal partnership processes, reporting, and operational controls

🎯 Requirements

• Previous leadership experience within partnerships, account management, operations, or payment infrastructure teams • Proven ability to lead and coordinate multiple teams in a fast-paced fintech, acquiring, or payment infrastructure environment • At least 4+ years of experience in account management, partner success, onboarding, or partnership operations within a PSP, acquirer, payment gateway, or payment infrastructure company • Strong understanding of payment processing, including approval rates, acquiring flows, settlements, risk management, and compliance frameworks • Hands-on experience managing merchant accounts and PSP relationships with a deep understanding of how the payments ecosystem operates • Strong operational mindset with the ability to manage multiple priorities, resolve escalations, and improve complex workflows • Comfortable working with operational dashboards and data; confident Excel skills are required, experience with BI or operational analytics tools is a plus • Ownership-driven approach - able to proactively identify issues, make decisions, and drive solutions independently • Strong communication and stakeholder management skills, with the ability to work effectively across technical, operational, commercial, and external partner teams • Fluent Russian and strong English communication skills.

🏖️ Benefits

• Meaningful Impact: a chance to make a real impact by contributing directly to the growth of a leading fintech company in the payments space! • Career Development: we’re young, very ambitious, and serious about growth. If you’re driven and want to move fast, we’ll give you the space, support, and real ownership to grow with us. • A Passionate Team: work side-by-side with talented, driven people who genuinely care about what they do. • Competitive Compensation: matched to your skills, expertise, and impact, with transparent annual performance reviews. • Remote Work: full flexibility to work remotely from wherever you do your best work. • Paid Time Off: 20 days of vacation per year, bank holidays, and sick leave. • Private Health Insurance: annual budget of €1,000 for your personal premium medical coverage. • Learning & Development to Help You Work Smarter: conferences, courses, and professional growth, plus a budget for AI tools. • Coworking Support: dedicated budget for a productive workspace beyond home. • Well-Being Allowance: to spend on hobbies and whatever helps you stay energized and at your best. • Unique FYST Perks: an “Adopt a Pet” day and a Birthday off.