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Senior Product Manager, Sales Channels

🔥 7 minutes ago

🌐 Germany, Netherlands, +5 more countries – Remote

infoinfo

⏰ Full Time

🟠 Senior

✅ Product Manager

Where this job comes from

Posted on FYUL's careers page, not through a job board

First seen by Remote Rocketship 7 minutes ago

Logo of FYUL

FYUL

1001 - 5000 employees

🛍️ eCommerce

🏭 Manufacturing

🤝 B2B

eCommerce • Manufacturing • B2B

FYUL is the combined company formed from the merger of Printful and Printify. It operates as an on-demand merchandise engine and technology platform that enables independent creators and large brands to design, produce, and sell custom merchandise worldwide. FYUL provides on-demand manufacturing and end-to-end merchandise solutions (through its house of brands including Snow Commerce), powering eCommerce merchandise fulfillment and brand merchandise experiences for businesses of all sizes.

📋 Description

• Own the sales channels roadmap and build it within the Sales Experience strategy • Define the team's North Star metric and focus KPIs • Make trade-offs when unplanned partner changes arrive • Drive multi-channel merchant growth across Etsy, Shopify, TikTok Shop, and other channels • Improve store connection and onboarding flows and run A/B tests • Partner with Sales Hub, Lifecycle Marketing, and Partnerships on growth programs, in-app touchpoints, email flows, and co-marketing • Reduce publishing failures through pre-publish validation and an editable error catalogue • Roll out store-status visibility and measure support-ticket impact • Own two-way listing and order synchronization, fulfilment and tracking handoff, and peak-season readiness • Expand channel features in Printify and the Public API • Prepare APIs for AI agents and MCP-based workflows • Work directly with Etsy, Shopify, and TikTok Shop platform teams on API and policy changes, specifications, audits, and merchant needs • Maintain compliance with EU product-safety, shipping, dispatch SLA, and partner app requirements • Lead discovery and delivery with a cross-functional squad • Write PRDs, size opportunities using Snowflake, Looker, and Amplitude, define instrumentation, and report outcomes • Triage escalations from Customer Support and Account Management • Keep merchant-facing teams informed

🎯 Requirements

• 5+ years of product management experience in e-commerce, marketplace, SaaS, or platform businesses • Ideally, experience with third-party integrations or APIs • Hands-on experience with at least one major commerce platform partner ecosystem, such as Shopify, Etsy, TikTok Shop, Amazon, or eBay • Experience with APIs, app reviews, policies, and partner management • Strong technical fluency, including API documentation, webhooks, synchronization, and error handling • Analytical skills involving funnels, cohorts, A/B tests, and opportunity sizing • Ability to pull data using SQL and/or BI tools • Record of shipping measurable improvements to conversion, reliability, or GMV • Ability to make prioritization decisions and decline work that does not create impact • Stakeholder management across Engineering, Support, Account Management, Marketing, Legal, and external partners • Clear, concise writing in English for PRDs, roadmap reviews, and partner communication • Nice to have: print-on-demand, creator-economy, or social-commerce experience • Nice to have: EU product and marketplace compliance experience, including GPSR, seller verification, and shipping SLAs • Nice to have: exposure to AI-assisted merchant tools, agent workflows, or MCP-based integrations • Nice to have: personalization or multi-variant listing experience

🏖️ Benefits

• A global, inclusive team • Opportunity to work remotely or in a modern and welcoming office in Riga • Flexible working hours, with the ability to start the day as late as 11 AM • Private health insurance • 2 extra paid days off for mental or physical well-being • 1 extra paid day off for a birthday or another celebration • Internal and external learning opportunities • Access to mentorship, internal meetups, and hackathons, both on-site and online • Free and healthy lunch when working from the Riga office • Employee discount to design and order merchandise using company platforms • Team-building events and parties

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