Regional Sales Manager – Northern Germany, Northern Europe

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G Adventures

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1990

💰 Private Equity Round on 2021-02

Travel

G Adventures is a leader in small group adventure travel, offering a variety of tours and travel experiences across multiple continents including North America, South America, Europe, Africa, Asia, Oceania, and Antarctica. Established over 30 years ago, the company is dedicated to providing sustainable and responsible travel options that benefit local communities. They offer various travel styles such as solo adventures, family trips, and themed journeys like the National Geographic and Jane Goodall Collections. G Adventures focuses on delivering flexible itineraries, using locally based guides, and ensuring a positive impact through initiatives like Planeterra and G for Good.

📋 Description

• Develop and maintain relationships and accounts with travel agencies, tour operators and online travel platforms in Northern Germany and Northern Europe. • Create a business plan to achieve monthly and quarterly targets including growing existing accounts and prospecting new opportunities • Provide exceptional customer service in every situation • Provide training on all of G Adventures’ Product • Work with both speed and efficiency while consistently displaying compassion and care in every interaction • Handle any booking issues calmly and with empathy • Differentiate your service to provide a uniquely G Adventures experience for our agents • Connect with our agency partners in person, over the phone, via Zoom and email • Attend partner conferences and training events • Support direct marketing initiatives and consumer shows • Ask the right questions to ascertain the needs of each unique agency • Recommend and sell the right trip for the agencies traveller based on their needs • Hold regular training sessions to ensure your agents are up to date with G Adventures product • Present G Adventures product to groups of agents and/or clients from 4 to 100+ • Organise and stick to a strategic call plan, ensuring agents are visited as frequently as they require • Ensure accuracy in recording all sales visits in Salesforce • Maintain superior knowledge of all G Adventures product and changes • Be an integral part of G Adventures amazing company culture and live by the G Adventures Core values. • Be the first point problem solver for any of your agent’s bookings • Creating succinct marketing plans with partners to drive enquires and conversion • Create a digital roadmap to ensure prominence of G Adventures product on agents social, website and digital platforms

🎯 Requirements

• On the road travel sales experience essential • Ability to understand and demonstrate professional sales presentation techniques • Demonstrated strategic business planning, analysing, and reporting skills • Strong negotiation skills • Advanced skills in interpersonal relationship management • Effective communication skills in german and english, both verbal and written • Problem solving/complaint resolution skills with a focus on the customer experience • Flexible and energetic, with the ability to work independently as well as in a team environment • Ability to navigate and use a variety of computer systems confidently with speed and efficiency • Understanding of, and identification with, G Adventures’ Core Values • Experience with Salesforce, Slack, Google products and Zoom is an asset • Ability to work irregular hours (evenings, weekends and occasionally early starts to train agents before they open) • Availability to stay overnight if required (accommodation cost would be covered by G Adventures) • Valid driver license • Domestic and International travel are involved with this role • Ideally resident in the sales area in Northern Germany/Northern Europe

🏖️ Benefits

• Competitive Total Rewards Package, including exclusive travel perks! • Additional days off, including on your birthday! • Vacation time for you to recharge • Enhanced Parental Leave • Meaningful Employee Recognition Program • Learning and Growth Opportunities • Employee Resource Groups *Applicable based on location*