Advisor, Program Effectiveness – Cybersecurity Metrics & Reporting

🕒 April 8

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♂️ Cybersecurity / Security Engineer

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Healthcare Insurance • Human Services • Healthcare

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Define and maintain a cybersecurity metrics framework (KPIs, KRIs, OKRs) that supports executive decision-making • Develop and maintain a data dictionary and standardized definitions for all key metrics • Design and maintain logical and physical data models for cybersecurity reporting • Leverage ServiceNow as a core source of truth for workflow and status metrics • Develop and standardize ServiceNow-based reports, dashboards, and potentially Performance Analytics indicators • Apply best practices in visualization and information design to keep dashboards clear, actionable, and aligned with stakeholder needs • Implement governance for dashboard lifecycle • Partner with the Senior Principal, Vulnerability Management to ensure Tenable- and VM-related metrics align with risk models and program goals • Support Security Leadership in using metrics for planning, prioritization, and communication

🎯 Requirements

• 6+ years of combined IT, cybersecurity, and/or analytics experience • 3–6 years in cybersecurity operations, vulnerability management, or related domains • Significant hands-on experience in reporting, data analysis, and KPI design • Strong experience with ServiceNow (especially VR, CMDB, ITSM tables, and reporting capabilities) • Cybersecurity data sources such as Tenable, Tanium, Splunk, and similar platforms • Experience in healthcare or public-sector environments and familiarity with associated regulatory drivers (preferred) • Prior involvement in building or governing enterprise cybersecurity metrics frameworks (preferred)

🏖️ Benefits

• generous, flexible vacation policy • educational assistance • comprehensive health benefits • leadership and technical development academies