Senior Business Analyst – CTLS Business Lead

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Gainwell Technologies

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Serve as the functional lead supporting Wisconsin's Children's Long-Term Support (CLTS) program. • Act as the primary liaison between Wisconsin DHS, business stakeholders, project teams, and technical resources. • Lead and coordinate operational initiatives, maintenance activities, enhancements, change requests, and project-related work from initiation through implementation and closure. • Facilitate requirements elicitation sessions, business process reviews, solution discussions, stakeholder meetings, and client-facing presentations. • Own and manage a portfolio of operational work, ensuring accurate status tracking and timely progression through established lifecycles.

🎯 Requirements

• 8+ years of experience as a Business Analyst, Business Lead, Functional Lead, Product Owner, or similar role supporting complex technology initiatives. • 5+ years of experience in Medicaid, healthcare, government programs, or other highly regulated environments. • Proven experience managing work throughout the full project lifecycle, including requirements gathering, enhancements, maintenance, defect resolution, testing, implementation, configuration, change management, and production support. • Experience creating, reviewing, and validating business requirements, business process documentation, test scenarios, solution deliverables, and project communications while maintaining accurate stakeholder awareness. • Strong analytical and problem-solving skills, including experience using Excel, SQL, reporting tools, and data analysis techniques to support decision-making and identify process improvement opportunities.

🏖️ Benefits

• generous, flexible vacation policy • 401(k) employer match • comprehensive health benefits • educational assistance • leadership and technical development academies

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