Senior Technical Analyst

🕒 June 19

🤠 Texas – Remote

🤠 Texas – Remote

💵 $92.9k - $132.7k / year

⏰ Full Time

🟠 Senior

📞 Support Engineer

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Support operational and technical activities while reporting to the Operations Manager • Analyze, design, and implement process improvements using data and technology • Evaluate current processes, identify gaps, and deliver scalable solutions • Provide hands-on IT and programming support as needed • Communicate technical processes (data transfers, systems, phone/voice platforms) clearly • Contribute to the development and improvement of technology products and applications • Support TPL (Third Party Liability) operational practices • Lead cross-functional initiatives and ensure alignment with business strategy • Develop metrics, perform root cause analysis, and track performance improvements • Act as a liaison across teams for process improvement and systems integration • Deliver presentations, training, and updates to stakeholders • Assess risks, timelines, and costs for transformation initiatives

🎯 Requirements

• Bachelor’s degree or equivalent experience (Business or related field preferred) • 7+ years of experience in process improvement, consulting, or organizational change • Experience with business process re-engineering and technology environments • Familiarity with process design, requirements management, and project management

🏖️ Benefits

• Flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies