Senior Technical Analyst

Job not on LinkedIn

🕒 March 25

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Gainwell Technologies

Gainwell Technologies

10,000+ employees

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Healthcare Insurance • Human Services • Healthcare

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Support operational and technical activities while reporting to the Operations Manager • Analyze, design, and implement process improvements using data and technology • Evaluate current processes, identify gaps, and deliver scalable solutions • Provide hands-on IT and programming support as needed • Communicate technical processes (data transfers, systems, phone/voice platforms) clearly • Contribute to the development and improvement of technology products and applications • Support TPL (Third Party Liability) operational practices • Lead cross-functional initiatives and ensure alignment with business strategy • Develop metrics, perform root cause analysis, and track performance improvements • Act as a liaison across teams for process improvement and systems integration • Deliver presentations, training, and updates to stakeholders • Assess risks, timelines, and costs for transformation initiatives

🎯 Requirements

• Bachelor’s degree or equivalent experience (Business or related field preferred) • 7+ years of experience in process improvement, consulting, or organizational change • Experience with business process re-engineering and technology environments • Familiarity with process design, requirements management, and project management

🏖️ Benefits

• comprehensive health benefits • 401(k) employer match • flexible vacation policy • educational assistance • leadership and technical development academies

Apply Now

Similar Jobs

🕒 March 24

Blackwall

51 - 200

🔒 Cybersecurity

🏢 Enterprise

🤝 B2B

Support Engineer providing technical consulting and support for Blackwall's AI-driven cybersecurity solutions. Collaborating with teams to resolve issues and enhance customer experience.

🇺🇸 United States – Remote

💰 $49M Series B - BlackWall on 2025-03

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Apache

Linux

NGINX

🕒 March 24

Resolve Tech Solutions

501 - 1000

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

L2 Support Engineer resolving complex technical issues for help desk operations at Resolve Tech Solutions. Managing support workflows and mentoring junior staff for optimal service delivery.

Azure

Cloud

DNS

ITSM

Linux

MacOS

ServiceNow

🕒 March 21

WM

10,000+ employees

📋 Compliance

Digital Field Analyst providing IT support and solutions at Waste Management. Configuring software, resolving hardware issues and managing IT relationships for effective solutions.

ServiceNow

🕒 March 20

American Technology Services

501 - 1000

🔒 Cybersecurity

🤝 B2B

🏢 Enterprise

Desk Support Technician II providing IT support at American Technology Services. Proactive service delivery and troubleshooting for internal and external clients.

Azure

🕒 March 20

WM

10,000+ employees

📋 Compliance

Analyst II, Technical Support configuring and deploying complex software solutions. Providing end-user support, troubleshooting and resolving IT issues for corporate and market users.

ITSM

ServiceNow