Service Delivery Manager

🕒 5 days ago

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Gainwell Technologies

10,000+ employees

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Healthcare Insurance • Human Services • Healthcare

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Manage and oversee account service delivery team operations • Ensure Gainwell products and services are delivered according to project schedule • Develop demand forecasts and assist functional areas in delivering end-to-end services • Navigate complex relationships between delivery and client groups for better client relationships • Support proposal teams to integrate new, enhanced and existing service offerings

🎯 Requirements

• Substantial leadership or supervisory experience in support services, project leadership or program management in a technology industry • Working understanding of healthcare technology industry and products • Strong executive presence and excellent written and oral communication skills • Skilled in managing projects, financial budgets, and forecasting • Ability to lead and motivate diverse teams

🏖️ Benefits

• Generous, flexible vacation policy • Educational assistance • Comprehensive health benefits • 401(k) employer match • Leadership and technical development academies

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