Field Service Technician

🕒 April 23

🌽 Illinois, North Carolina, +4 more states – Remote

🌽 Illinois – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🌴 South Carolina – Remote ⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Gaumard Scientific

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1946

📚 Education

🤖 Artificial Intelligence

Healthcare • Education • Artificial Intelligence

Gaumard Scientific is a leading developer of advanced patient simulators, task trainers, and mixed reality solutions aimed at enhancing healthcare education. With over 75 years of experience in healthcare simulation, Gaumard provides a range of innovative training solutions designed for healthcare professionals and students across various clinical specialties. Their products facilitate safe and effective training opportunities, contributing to improved patient care and outcomes.

📋 Description

• Performs preventive maintenance of Gaumard advanced patient simulators and diagnoses repairs using light hand tools or electronics equipment. • Installs and tests new simulators and support equipment. • Installs and updates Gaumard software. • Visits hospitals, universities, medical centers, etc., to perform preventive maintenance, inspect, diagnose, and repair Gaumard’s Advanced Patient simulators. • Actively requests support and verification of process from Field Services Technical Supervisor in troubleshooting, repair, and installation. • Completes repairs and verifies functionality in a neat and timely fashion.

🎯 Requirements

• Requires an associate degree in a technical or medical area or equivalent experience. • Bachelor's degree preferred. • Ability to work extended hours (after 5:00 p.m. and/or weekends) to complete tasks or projects. • Ability to analyze and solve problems in a constantly changing environment. • Self-starter with ability to perform under pressure. • Experience with workstation software and hardware installation, upgrades, and repairs. • Experienced with: Windows 8/10/11, MS NT Server, MS SQL, MS Exchange, MS Outlook, MS Office (Word, Excel, Access, PowerPoint). • Excellent communications and time management skills. • Previous working knowledge of patient simulator diagnostics and repair a plus. • Ability to travel 75+%. • Ability to work with limited supervision.

🏖️ Benefits

• Competitive Pay. • Full health benefits (medical, vision, dental). • Paid Time Off (PTO). • 11 Paid Holidays. • Retirement plan with 100% employer match up to 5% of employee's contribution.