IT Service Contracts Administrator

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🕒 February 25

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Logo of GB Advisors

GB Advisors

51 - 200 employees

Founded 2004

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

GB Advisors is a B2B technology consultancy and systems integrator that helps organizations accelerate digital transformation by connecting people, processes, and cloud software. They specialize in implementing, optimizing, and supporting SaaS platforms (e. g. , Freshworks, ServiceNow, monday. com and related tools) for IT service management, IT operations, customer service, CRM, and work management, and offer advisory, implementation (SIP), post-implementation support (SSI), and short-term Booster engagements. The company emphasizes AI-powered automation and operational optimization and serves clients across Latin America, the Caribbean, the United States, and Canada.

📋 Description

• Centralize the management of service contracts associated with Delivery projects • Review and monitor the correct registration of initial budgets in management dashboards • Review and manage budget adjustments • Supervise budget deviations at the portfolio level • Monitor and reconcile hours reported in certification dashboards • Consolidate hours eligible for compensation • Reconcile paid hours vs. compensations in dashboards • Monitor project accounting by validating confirmed payments • Oversee the billing process • Record, monitor, and update each project's Service Contract • Calculate automatic bonuses • Prepare quarterly compensation reports

🎯 Requirements

• Bachelor's degree in Business Administration, Accounting, Project Management or a related field • 2 to 3 years of experience in similar roles in project management, budgeting, or finance • Experience with tools such as Monday.com and Vtiger CRM • English level: Advanced (C1-C2)

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development

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