Document Controller, Analyst

Job not on LinkedIn

🔥 13 minutes ago

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on GCG Official's careers page, not through a job board

First seen by Remote Rocketship 13 minutes ago

Logo of GCG Official

GCG Official

5001 - 10000 employees

🍽️ Food & Beverage

✈️ Travel

📦 Logistics

Food & Beverage • Travel • Logistics

GCG Official is a premier provider of aviation support and culinary services. They specialize in enhancing travel experiences through services like airport lounges, dining options, airline catering, and ground handling. With a presence across Latin America and the Caribbean, GCG Official focuses on creating personalized and memorable connections in the travel and food industries, aiming to optimize processes and elevate customer satisfaction.

📋 Description

• Administer the common document control process for Operational Excellence, QHSE, and Excellence Assurance • Apply requirements for document identification, ownership, formatting, revision, approval, publication, and archiving • Maintain the master document register with ownership, revision, approval, effective-date, and review-deadline information • Review submissions for completeness and required reviews and approvals • Return incomplete or inconsistent submissions for correction and coordinate approval workflows • Withhold publication until document control and approval requirements are met • Publish approved documents in the corporate repository and ensure current versions are accessible • Maintain traceability between revisions, change descriptions, approval records, and superseded versions • Withdraw obsolete versions and coordinate replacement of uncontrolled local copies • Monitor review deadlines, notify owners, track commitments, and escalate overdue or unresolved documentation issues • Maintain repository classifications, naming conventions, access arrangements, retention, and archiving records • Coordinate document control services across multiple pillars, technical owners, local contacts, IT, and station teams • Issue publication and revision notifications and guide users on submission, approval, repository access, and version identification • Provide document-control evidence for corporate evaluations and customer assessments • Identify deficiencies, implement assigned corrective actions, and track approved documentary changes • Report document-control performance and recommend improvements to templates, instructions, and administrative processes

🎯 Requirements

• Diploma or bachelor’s degree in business administration, Information Management, Industrial Engineering, Quality Management, or a related field • Relevant document control experience may be considered in place of a directly related academic qualification • Strong understanding of document lifecycle management, approval workflows, version control, and traceability • High attention to detail and ability to identify incomplete, inconsistent, or unauthorized documentation • Ability to apply administrative requirements consistently and explain required corrections clearly • Strong organizational skills for managing review deadlines, publication commitments, and outstanding approvals • Ability to coordinate with multiple document owners and escalate unresolved requirements constructively • Proficiency in document management platforms, Microsoft Word, Excel, and collaborative repositories • Ability to maintain registers, revision histories, and clear document status reports • Understanding of access control, confidentiality, retention, and archiving principles • Clear written and verbal communication in English and Spanish • Ability to distinguish document control responsibilities from technical content approval and operational implementation • At least two years of experience in document control, records management, management system administration, or a related role • Experience maintaining controlled repositories, master document registers, revision histories, and approval records • Experience coordinating document reviews and publication workflows across multiple departments • Experience identifying and resolving version discrepancies, missing approvals, or overdue reviews • Compliance with applicable site safety, food safety, and security requirements during operational visits

🏖️ Benefits

• Fully remote work arrangement • Opportunities for growth and success • Diverse and multicultural work environment

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