Technical Support Engineer

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Switzerland Global Enterprise

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1927

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Export

Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally.

📋 Description

• Provide first-level remote, as periodically onsite, technical troubleshooting for turbine issues to services teams within scope • Create and manage technical cases, work orders, and Non-Conformities (NCs) for instructions updates • Support on Work Orders (WO) readiness defining priority and assist back office purchasing team with tooling and spares lists • Coordinate daily planning calls with offshore vessels to support execution planning • Collaborate with design and technical support teams to develop troubleshooting guides • Lead technical and operational improvements affecting main controller, HMI or SCADA functions • Drive process improvements focusing on digitalization, data analytics, and EHS compliance • Analyze data for continuous improvement in operational safety and quality

🎯 Requirements

• 3 years of Offshore Wind Farm experience • Degree or Diploma in Electrical, Mechatronics, or Industrial Engineering • Proven track record in wind turbine operation and troubleshooting is mandatory • Strong understanding of wind turbine systems including electrical, mechanical, controls and network and communication systems • Offshore wind experience is highly desirable due to logistical complexity and offshore operational challenges • Experience with continuous improvement and quality tools applied to service operations • Strong problem-solving, analytical, and interpersonal skills • Flexibility, motivation, and ability to work under pressure with ability to manage multiple priorities simultaneously • Strong communication, goal-driven and team-player skills • Understanding of English language for global procedures

🏖️ Benefits

• medical, dental, vision, and prescription drug coverage • access to Health Coach from GE Vernova, a 24/7 nurse-based resource • access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services • GE Vernova Retirement Savings Plan • tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions • access to Fidelity resources and financial planning consultants • tuition assistance • adoption assistance • paid parental leave • disability benefits • life insurance • 12 paid holidays • permissive time off