Geely Auto France
10,000+ employees
🚘 Automotive
👥 B2C
🛒 Retail
Automotive • B2C • Retail
Geely Auto France is the French arm/market presence of Geely Auto Group, a major Chinese automobile manufacturer headquartered in Hangzhou and founded in 1997 as a subsidiary of Zhejiang Geely Holding Group. The information shows Geely Auto's global brand rollout across European countries (Spain, Germany, the Netherlands, Belgium, Luxembourg) and recent product highlights (Geely EX2, EX5, EX5 EM-i, E5, Starray EM-i, Coolray). The French site includes model listings, dealer finder, digital showroom, corporate news about sustainability recognition, expansion in Europe, and AI/robotaxi initiatives. Geely Auto France operates as an automotive manufacturer’s country organization focused on selling passenger vehicles (including electric models), dealer network support, marketing, and customer service in France.
After Sales Operations Manager
Job not on LinkedIn
🔥 49 minutes ago
🗣️🇳🇱 Dutch Required
🗣️🇫🇷 French Required
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Geely Auto France
10,000+ employees
🚘 Automotive
👥 B2C
🛒 Retail
Automotive • B2C • Retail
Geely Auto France is the French arm/market presence of Geely Auto Group, a major Chinese automobile manufacturer headquartered in Hangzhou and founded in 1997 as a subsidiary of Zhejiang Geely Holding Group. The information shows Geely Auto's global brand rollout across European countries (Spain, Germany, the Netherlands, Belgium, Luxembourg) and recent product highlights (Geely EX2, EX5, EX5 EM-i, E5, Starray EM-i, Coolray). The French site includes model listings, dealer finder, digital showroom, corporate news about sustainability recognition, expansion in Europe, and AI/robotaxi initiatives. Geely Auto France operates as an automotive manufacturer’s country organization focused on selling passenger vehicles (including electric models), dealer network support, marketing, and customer service in France.
📋 Description
• Building a strong service network to ensure flawless customer experience for future Geely customers • Monitor and secure the network achievement of annual service targets • Lead (new) service toward continuous service quality improvement • Coordinate with legal and channel teams to finalize after-sales agreements with new service partners/dealers • Conduct regular regional dealer visits, host meetings and workshops, and review partners aftersales business plan • Oversee the development, execution, and review of the after-sales projects in the network • Manage customer satisfaction (CSI), support complaint resolution, and handle goodwill authorization • Work closely with parts manager to improve spare parts availability and delivery • Coordinate with technical team and monitor timely technical/ service campaign execution in the network • Introduce and deploy Geely aftersales IT systems (e.g. GODP, LMS, TIS) to dealerships/ service stores
🎯 Requirements
• Proven (>5 years) experience in after sales role in a large Automotive organization • Strong negotiation and interpersonal skills • Fluent in Dutch, French and English • Chinese language will be a big plus • Hands-on, result oriented, pressure tolerant, do more & talk-less attitude is indispensable
🏖️ Benefits
• Competitive remuneration package • A fast-paced dynamic environment in a successful international organization • International exposure with the chance to adapt locally and make a difference • Growth potential
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