Biomedical Equipment Technician III

🔥 1 hour ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Technician

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on complex customer's biomedical equipment. • Drives customer satisfaction through Service Excellence. • Evaluate complex customer biomedical equipment issues, implement appropriate repairs, perform PM and safety/environmental inspections, and maintain effective customer relations. • Lead others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation. • Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to strong customer relations and customer satisfaction. • Effectively communicate and partner with teammates and colleagues. • Implement GE/customer facility contract and support customer and business goals/objectives. • Lead, instruct, and assist technicians on basic and complex repairs/resolution. • Work as a member of local team to provide efficient service delivery to all accounts within the assigned area (includes delegating tasks and performing administrative duties). • Proactively reach out to others on team (e.g., provide help, share best practices, mentor others). • Share on-call responsibility. • Document all repair actions and submit reports/summaries according to schedule. • Ensure proper care of spares, tools, and test equipment, and ensure calibration. • Maintain approved parts inventory. • Manage vendor's service delivery processes in compliance with GE policies, as instructed. • Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction. • May perform role of site leader (e.g., direct activities of fellow BMET's assigned to site, engage in a more interactive customer relationship, interact with customer leadership, participate in a Safety Committee).

🎯 Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 4+ years of experience servicing medical equipment; OR equivalent military education and 4+ years of experience servicing medical equipment; OR High School Diploma/GED and 6+ years of experience servicing medical equipment. • Proficiency in completing electronic documentation using technological tools (e.g., Ipad, Iphone) and familiar with technological programs (e.g., Microsoft Office). • Experience developing and maintaining good customer relations at all levels (e.g., nurses, doctors, leadership). • Experience interfacing with both internal team members and external customers as part of a solution based service process. • Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. • Ability to work independently and as a team to implement solutions through problem solving. • Must comply with GEHC's standard background check, including a post-offer drug test. • Compliance with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).

🏖️ Benefits

• Competitive compensation • Professional development opportunities