Field Service Engineer II

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Logo of GE HealthCare

GE HealthCare

10,000+ employees

Founded 1892

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Provide Field Service technical support activities including installation, repair, preventative maintenance, and software upgrades • Ensure the highest level of field service to customers as the industry leader in intraoperative ultrasound systems • Install and set up intraoperative ultrasound equipment at customer locations • Operate systems and software to analyze malfunctions • Perform recommended preventive maintenance and calibration according to manufacturer specifications • Consult with customers to advise on equipment maintenance best practices • Maintain service call workspace and meet all KPIs for the month

🎯 Requirements

• Associates degree in Biomedical Engineering, Electrical Components or related technical degree • Bachelor’s degree preferred • Minimum of 2 years experience in the medical device industry, field service engineering, customer facing repair, product maintenance or medical device remote support; 4 years is preferred • Computer expertise, familiarity with Windows OS • Strong oral and written communication skills with a professional and confident demeanor • Attention to detail, analytical and problem-solving skills • Ability to travel up to 75%

🏖️ Benefits

• health insurance • dental • vision • paid time off • 401(k) plan with employee and company contribution opportunities • life insurance • disability insurance • accident insurance • tuition reimbursement

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