Field Service Engineer

2 days ago

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GE HealthCare

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Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

10,000+ employees

Founded 1892

💊 Pharmaceuticals

📋 Description

• Maintain all models specific to a modality in the assigned area. • Perform total system level trouble-shooting on complex multi-symptom problems. • Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction. • Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team. • Assist in the growth and direction of business in geographic area. • Responsible for Warranty and PMS contract cost control. • Responsibly complete all administration tasks on time (e.g., ensure timely completion of FMI’s and PMS inspections documentation for assigned accounts). • Play a leading role in complex and multifunctional rooms. • Share best practices. • Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

🎯 Requirements

• Qualified Technician/ Engineer or equivalent professional experience in medical devices • Relevant Field Service experience • Technical analytical skills • Ability to work independently with minimum supervision, high work standards and quality • Customer-oriented attitude; deals tactfully and effectively with differences of opinion, excellent listening and interpersonal skills • Fluency in English • Valid driving license, active driving experience

🏖️ Benefits

• Total Rewards are designed to unlock your ambition • Salary and benefits are everything you’d expect from an organization with global strength and scale