Senior Privacy Counsel

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Genesys

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1990

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

Artificial Intelligence • SaaS • Telecommunications

Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.

📋 Description

• Lead complex drafting, review, and negotiation of Data Processing Agreements, privacy terms, and AI-related contractual provisions within enterprise cloud and SaaS agreements • Advise on international data transfer mechanisms, including Standard Contractual Clauses, transfer addenda, transfer impact assessments, and supplementary safeguards • Serve as lead privacy counsel for strategic enterprise transactions involving regulated industry customers and high-risk data processing activities • Support customer negotiations involving AI governance, audit rights, security commitments, data localization, and emerging digital regulations • Translate complex privacy, AI, and technology requirements into clear, commercially practical guidance for business stakeholders

🎯 Requirements

• Qualified lawyer in an EU Member State with approximately 6 to 10 years of relevant post-qualification experience • Extensive experience negotiating complex cloud, SaaS, and technology agreements with significant privacy and security components • Deep knowledge of GDPR, ePrivacy Directive, and practical experience applying privacy compliance principles in commercial and product environments • Strong understanding of international data transfer frameworks and privacy risk mitigation strategies • Ability to engage effectively with technical stakeholders regarding cloud architecture, data flows, security controls, and AI systems • Fluency in French and/or German (in addition to English) is a strong advantage

🏖️ Benefits

• health insurance • retirement plans • paid time off • flexible work arrangements • professional development