Senior Salesforce Developer, Quote-to-Cash

🔥 4 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🌐👩‍💻 Salesforce Developer

👻 Ghost score 10%

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Logo of Genesys

Genesys

5001 - 10000 employees

Founded 1990

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.

📋 Description

• Design, develop, configure, and support scalable Salesforce solutions using Apex, SOQL, Salesforce Flows, validation rules, custom objects, and Lightning Web Components • Own assigned technical deliverables and ensure quality, maintainability, and timely delivery • Translate business requirements and user stories into technical designs, development tasks, configuration changes, and solutions • Contribute to technical solution design and recommend Salesforce platform approaches • Develop and enhance Salesforce capabilities for Quote-to-Cash, quoting, order management, assets, renewals, and related processes • Develop and support Agentforce Revenue Management capabilities within the Quote-to-Cash ecosystem • Participate in code reviews, unit testing, defect resolution, release validation, and deployments • Troubleshoot and resolve Salesforce configuration, data, flow, permission, performance, and integration issues • Develop and support integrations between Salesforce and Zuora, Workday, ServiceNow, and middleware platforms • Maintain technical documentation, including solution designs, configuration notes, data mappings, integration details, and deployment steps • Collaborate with Product Owners, Business Systems Analysts, QA, Technical Leads, and engineering teams throughout the software delivery lifecycle • Provide technical guidance to junior developers and contribute to peer reviews and knowledge sharing • Follow Salesforce best practices, development standards, release processes, change controls, and security guidelines • Build platform expertise and identify opportunities to improve system quality, scalability, maintainability, and operational efficiency

🎯 Requirements

• 5+ years of experience in Salesforce development, configuration, or enterprise application development • Strong hands-on development experience with Apex, SOQL, Salesforce Flows, validation rules, custom objects, and Salesforce configuration • Hands-on experience developing solutions using Lightning Web Components (LWC) • Strong understanding of the Salesforce data model, security model, profiles, permission sets, role hierarchy, and platform capabilities • Experience translating business requirements into technical designs and independently delivering Salesforce solutions • Experience working within a structured software development lifecycle, including requirements review, design, development, testing, deployment, and production support • Ability to troubleshoot complex technical issues using debug logs, error messages, data analysis, and systematic root-cause analysis • Strong analytical and problem-solving skills, with attention to detail, curiosity, and willingness to investigate issues thoroughly • Demonstrated ownership and accountability for technical deliverables and issue resolution • Ability to work effectively with cross-functional teams, including Product Owners, Business Systems Analysts, QA, Technical Leads, and other developers • Strong written and verbal communication skills, with the ability to communicate technical concepts clearly and document solutions effectively • Preferred: Experience with Agentforce Revenue Management, Salesforce CPQ, or other Quote-to-Cash solutions • Preferred: Experience designing and developing integrations using REST/SOAP APIs, middleware, asynchronous Apex, platform events, or other Salesforce integration patterns • Preferred: Exposure to Zuora Billing, Workday, ServiceNow, or other enterprise SaaS platforms • Preferred: Experience using GitHub, CI/CD pipelines, deployment tools, and version control practices • Preferred: Salesforce certification such as Platform Developer I, Platform Developer II, Administrator, or App Builder • Preferred: Experience working in Agile delivery teams with Jira, sprint planning, backlog refinement, and defect management • Preferred: Experience mentoring or providing technical guidance to junior developers

🏖️ Benefits

• Flexible ways of working • Mentorship, learning programs, leadership development and education support • Paid volunteer time • August Free Fridays • Well-being resources • Regionally tailored programs for employees and their families

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