Senior Software Engineer

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Genesys

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1990

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.

📋 Description

• Design, build, and operate backend services that process, transform, and deliver analytics and reporting data at scale • Own features end-to-end: requirements analysis, API and data model design, implementation, testing, deployment, and production support • Architect reliable distributed systems: define service boundaries, async workflows, data contracts, failure strategies, and scaling approaches • Write clean, testable Java with Spring Boot • Integrate deeply with AWS managed services • Drive quality through comprehensive unit and integration testing • Participate in technical decision-making • Mentor and coach junior engineers

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field • 5+ years of professional backend software development experience • Deep proficiency in Java (modern versions, e.g. Java 12+) and the Spring ecosystem • Hands-on AWS experience with services commonly used in application backends • Strong understanding of distributed systems • Solid API design skills • Disciplined approach to testing • Comfort working in multi-module Maven projects • Strong communicator with an ownership mindset • Nice to have: Python for AWS Lambda functions, Apache Kafka, Valkey/Redis, DynamoDB, experience with infrastructure as code, familiarity with resilience libraries, exposure to QA automation, prior involvement in project leadership

🏖️ Benefits

• Paid volunteer time • August Free Fridays • Well-being resources • Regionally tailored programs for employees and their families