Software Architect

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🕒 May 8

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Genesys

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1990

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

Artificial Intelligence • SaaS • Telecommunications

Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.

📋 Description

• Architect and evolve large scale distributed search systems that process millions of events per minute in real time • Lead end to end design of scalable search solutions from requirements through production delivery • Drive improvements in platform reliability, performance, and resiliency across search services • Influence engineering standards by advocating for best practices in search architecture and query optimization • Partner with product managers and cross functional teams to align technical direction with business outcomes • Oversee indexing strategies and data modeling to improve search accuracy, latency, and scalability • Guide code quality through active participation in design discussions and code reviews • Resolve complex production challenges to maintain system stability and customer trust

🎯 Requirements

• Demonstrate extensive experience building distributed systems and microservices architectures in Java • Apply deep expertise with Spring frameworks in large scale production environments • Design and optimize Elasticsearch or equivalent search platforms, including indexing and query performance tuning • Architect event driven systems using technologies such as Kafka • Leverage AWS services including EC2, S3, and Lambda to build resilient cloud native systems • Translate business requirements into scalable, maintainable search architectures

🏖️ Benefits

• Comprehensive extended group health coverage • Generous paid time off, including vacation and personal leave • Retirement savings program with employer RRSP matching up to a prescribed maximum amount • Family-friendly benefits, including parental leave top-up and adoption assistance • Growth and development opportunities through access to learning resources and internal mobility programs