
Artificial Intelligence • SaaS • Telecommunications
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
11 hours ago

Artificial Intelligence • SaaS • Telecommunications
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
• Design, develop, and maintain scalable messaging processing services within our cloud-based microservice architecture • Implement features supporting message routing, delivery, tracking, and analytics • Build and maintain integrations with social networks such as Meta and X • Participate in on-call rotation to maintain service reliability • Contribute to architectural decisions and technical design reviews • Write comprehensive automated tests for new features and existing functionality
• 3+ years of software engineering experience with Java • Experience with distributed systems and microservice architectures • Proven track record of building fault-tolerant and highly available systems • Proficiency in working with REST APIs • Experience with automated testing (unit, integration, and end-to-end) • Familiarity with cloud infrastructure, preferably AWS • Strong problem-solving abilities and analytical thinking • Excellent written and verbal communication skills • Experience working in distributed teams • Self-motivated with ability to work independently • Strong collaboration skills and team-oriented mindset
• larger tech companies perks • independence to make a larger impact on the company • ownership of work
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