Client Communication Virtual Assistant, Bilingual

Job not on LinkedIn

🔥 5 minutes ago

🇵🇭 Philippines – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Genius Agency

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2017

📣 Marketing

🤝 B2B

🛍️ eCommerce

Marketing • B2B • eCommerce

Genius Agency is a Houston-based digital marketing agency offering full-service online growth solutions including SEO, social media marketing, website and eCommerce development, mobile app development, UI/UX design, and branding. Founded in 2017, the agency focuses on data-driven strategies to increase organic traffic, lead generation, and conversions for startups, SMEs, and enterprises, with expertise in WordPress, Shopify, custom development, and cross-platform mobile apps. Genius Agency positions itself as a results-oriented partner providing end-to-end digital marketing, design, and development services.

📋 Description

• Communicate professionally with clients via phone, email, messaging platforms, and virtual communication tools • Provide translation and/or interpretation support for clients who speak Spanish, Haitian Creole, French, or other languages • Assist with communication between the client and multilingual clients • Facilitate clear and effective communication when language barriers exist • Respond to client inquiries and route questions to the appropriate team member • Assist with scheduling, appointment confirmations, and client coordination • Perform virtual administrative tasks including data entry, email management, document organization, and record keeping • Maintain accurate records of client communications and follow up on outstanding requests • Handle confidential client information professionally and discreetly • Provide general administrative and client support as client needs evolve

🎯 Requirements

• Previous experience as a Virtual Assistant, Administrative Assistant, Customer Service Representative, Client Coordinator, Interpreter, Translator, or similar role • Strong written and verbal English communication skills • Bilingual or multilingual proficiency strongly preferred • Spanish, Haitian Creole, and/or French language skills highly desirable • Excellent interpersonal and customer service skills • Ability to communicate effectively with individuals from diverse cultural and linguistic backgrounds • Strong organizational and time-management skills • Ability to work independently in a remote environment • Comfortable using email, Google Workspace/Microsoft Office, video conferencing, and other online tools • Reliable internet connection and a professional remote-work environment • Translation and/or interpretation experience preferred • Experience supporting multilingual clients preferred • Experience in healthcare, behavioral health, social services, immigration-related services, or other client-facing environments preferred • Experience with virtual administrative support and client coordination preferred • Familiarity with scheduling and client management systems preferred

🏖️ Benefits

• Initially part-time, with potential to transition into a full-time opportunity • Candidates should provide their expected hourly rate in USD