B2B Carrier Partnerships Leader

November 19

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Logo of Genworth

Genworth

Healthcare Insurance • Finance • Insurance

Genworth is a financial services company that focuses on helping individuals and families navigate the challenges and costs associated with aging, especially long-term care. The company offers a variety of insurance products, including long-term care insurance, life insurance, and annuities, as well as services like CareScout, which provides access to high-quality home care agencies. Genworth is committed to social responsibility and community involvement, with a strong focus on quality of care and comprehensive support for policyholders. They provide tools and resources to plan and manage care costs effectively and have a robust customer service operation to handle claims and inquiries.

1001 - 5000 employees

Founded 1871

⚕️ Healthcare Insurance

💸 Finance

💰 Post-IPO Debt on 2018-03

📋 Description

• Serve as the primary point of contact for Carrier partners, ensuring a seamless experience from onboarding through ongoing relationship management • Maintain and grow existing Carrier relationships (including USLI), optimizing engagement and product/service adoption • Build deep relationships with key client members to generate trust and shared goal mindset • Actively identify new opportunities for shared growth or client issue resolution, bringing insights from across carrier footprint or other verticals (Affinity, Government, DTC) • Identify cross-selling opportunities and support marketing efforts in co-creating partner campaigns; build strong understanding of CareScout products and services • Collaborate with product and engineering teams to address technical requirements for implementation and proper internal prioritization based on business case value • Oversee standard reporting, issue resolution, and process improvements to enhance partner experience • Develop KPIs and performance tracking metrics to assess and improve partner success • Present insights and strategic recommendations to internal leadership and partner stakeholders • Lead Sales and Business Development teams in cultivating and securing new Carrier partnerships • Lead partner onboarding and implementation, managing expectations around charge rates (if upfront or % of savings), reporting, marketing, and customer engagement • Develop and maintain pricing grids for all products, working with finance to factor in economic return, as well as competitive intel and strategic decisions on client growth and retention • Leverage data and competitor/market insights to identify and refine prospect lists based on performance results and strategic plans • Establish and refine go-to-market strategies for launching and scaling Carrier partnerships • Build wholesaler/stakeholder relationships with critical intermediaries (Reinsurers, TPAs, Industry alliances) • Proactively identify new partnership opportunities and assist in outreach and contract negotiations • Identify and manage external marketing for CareScout via trade shows, conferences, presentations, podcasts, sponsorships, etc.

🎯 Requirements

• 10+ years of experience in Carrier Partnerships, Business Development, L&A/P&C Insurance, or Relationship Management • Strong analytical mindset, comfortable with data-driven reporting and optimization • Strong understanding of Insurance industry, key terms and economic models, as well as customer marketing tactics • Experience managing teams and building talent through development, coaching, and autonomy • Excellent presentation, communication, and interpersonal skills to build strong relationships externally and internally • Project management skills with the ability to oversee multiple partnerships simultaneously • Ability to travel occasionally (estimated 20-30% travel)

🏖️ Benefits

• Competitive Compensation & Total Rewards Incentives • Comprehensive Healthcare Coverage • Multiple 401(k) Savings Plan Options • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) • Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave • Disability, Life, and Long Term Care Insurance • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) • Caregiver and Mental Health Support Services

Apply Now

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