Medical Collections Representative

🕒 March 27

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $16 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

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GetixHealth

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

💰 Private Equity Round - Getix on 2015-01

SaaS • B2B

GetixHealth is a healthcare revenue cycle management company that provides SaaS-based software suites and dedicated services to hospitals, physician groups, and industry partners. Their solutions cover patient access, eligibility and enrollment, workers’ compensation, insurance resolution, coding and chart audits, self-pay billing, and professional RCM services aimed at improving financial performance, productivity, and patient experience. GetixHealth partners with large healthcare systems and providers to automate and integrate revenue cycle workflows and optimize collections and operations.

📋 Description

• Manage and resolve overdue medical accounts • Assist patients with payment arrangements and account inquiries • Submit accounts for insurance follow-up to appropriate internal departments • Maintain accurate and detailed account records • Collaborate with internal teams to ensure account resolution • Meet daily productivity and performance goals

🎯 Requirements

• Education: High school diploma / GED • Experience: 1–2 years of call center or collections experience in a healthcare environment • Working knowledge of insurance collections, including verification of insurance and follow-up processes • Strong communication and organizational skills • Ability to work independently and meet performance goals • Ability to handle high call volume (100+ calls per day) • Experience with medical billing software is a plus • Previous collections or customer service experience preferred • Must reside in the state of Wisconsin • Bilingual in Spanish preferred

🏖️ Benefits

• Comprehensive Health Coverage : Enjoy medical, dental, and vision plans available starting after 90 days of full-time employment. • Life & Disability Insurance : Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans. • 401(k) Plan : Eligible to participate in the company’s 401(k) plan after 6 months of continuous service. • Paid Time Off (PTO) : Start accruing PTO from your very first day of employment. • Flexible Benefits : Customize your benefits package to fit your personal and family needs.